topic Re: My sumsung galaxy A21 is not working in Samsung Shop

My sumsung galaxy A21 is not working

Arya3 — Mon, 19 Aug 2024 03:28:39 GMT

My sumsung galaxy A21 is not working i accidentally banged my phone and till morning it was working fine suddenly it's screen turned black but I think it's on cuz when I was trying to turn it on it was hanging and it's second day it's not working what should I do?

Re: My sumsung galaxy A21 is not working

AliceHirvela — Mon, 19 Aug 2024 03:46:43 GMT

Perform a Soft reset of your phone by pressing and holding the Power and Volume Down buttons together for around 10 seconds.

Then put your device on charge for 10-15 minutes.

If this doesn't help, please clear the cache partition on your device by doing the following:

1. Turn your device off, if it isn't off already.
2. Once the device is off, hold the volume up and the power buttons at the same time for 10 seconds. Keep holding the buttons until you see a Samsung logo.
3. Using the volume down button, scroll down to Wipe cache partition.
4. Press the powerbutton to select.

Hope that will help you a bit 😊

Re: My sumsung galaxy A21 is not working

Arya3 — Wed, 21 Aug 2024 16:16:13 GMT

Thank you it helped me a lotttt!!!

Re: My sumsung galaxy A21 is not working

AliceHirvela — Wed, 21 Aug 2024 17:12:21 GMT

😊