topic Re: Order cancelled because I stacked codes?! in Samsung Shop

Order cancelled because I stack codes?!

MrFrye88 — Tue, 23 Jul 2024 14:43:37 GMT

Can anyone help me out getting my buds 3 pro cheaper?

I've been pre-ordering new devices every year for about the last 6 years directly from samsung.

I've always been able to stack 3 promo codes.

So I purchased the buds 3 pro, used EVENT25, UNPACKED CODE, APPZ and the order went through.

The next day samsung cancelled the order and wouldn't tell me why.

After speaking to about 7 samsung agents I was finally told it was cancelled because I can't stack codes, and I can't use any of the codes I previously used if I decide to order again.

I'm almost certain this isn't the case after seeing so many people get them for around £80.

So has anyone got ANY codes of any kind that can help me save a little bit on this purchase?

Thanks

Re: Order cancelled because I stacked codes?!

MrJCharming — Tue, 23 Jul 2024 12:55:02 GMT

It's ***** but you just have to keep trying the codes.

I used 3 codes my order went through and has stayed as order acknowledged for a while.

I did use finance soo I don't know if that's made a difference on the order actually holding.

Re: Order cancelled because I stacked codes?!

MrJCharming — Tue, 23 Jul 2024 12:55:31 GMT

If your ordering it as a student maybe try ordering as a normal consumer

Re: Re: Order cancelled because I stacked codes?!

MrJCharming — Tue, 23 Jul 2024 12:56:13 GMT

I've ordered as a consumer for around 5 years now and never had anything cancelled.

Re: Order cancelled because I stacked codes?!

TechZilla — Tue, 23 Jul 2024 13:24:04 GMT

That's incorrect, you have been given the wrong information, you can stack codes, I have always done that and it worked. Contact Samsung customer service and ask them to reinstate your codes explaining what happened, usually takes a few days for them to work again. I usually email as I can give more details of the codes.

Re: Order cancelled because I stacked codes?!

Robin999 — Tue, 23 Jul 2024 13:57:09 GMT

Did you ever use those codes previously on other orders?

Re: Re: Order cancelled because I stacked codes?!

MrFrye88 — Tue, 23 Jul 2024 14:32:18 GMT

Nope, just regular customer 😕

Re: Re: Order cancelled because I stacked codes?!

MrFrye88 — Tue, 23 Jul 2024 14:39:49 GMT

I thought it was, ive spoke to someone since and she said I can only use 1 code, I did question why the order stopped me putting a 4th in and accepted my order if stacking isn't allowed. They don't seem to be listening. Apparently the unpacked code took £100 off (it didn't!)

I used points worth £90+, the EVENT code, then my unpacked code, the APPZ code, and trade in and still had to pay £30 cash.

Have just recieved an email with a new code on but that's not working yet.

Re: Re: Order cancelled because I stacked codes?!

MrFrye88 — Tue, 23 Jul 2024 14:41:33 GMT

Nope. The buds3 pro are the only thing I'm planning on buying. I was interested in the fold 6 but I can't justify the trade in price, which is significantly lower than usual and much lower than other countries.

Re: Order cancelled because I stack codes?!

AndrewL — Tue, 23 Jul 2024 15:59:08 GMT

@MrFrye88: I have looked into this for you, and The APPZ promo code should be stackable with the Unpacked voucher code when used via the Samsung Shop App.

Re: Re: Order cancelled because I stack codes?!

MrFrye88 — Tue, 23 Jul 2024 16:05:28 GMT

I thought so, but apparently not. Also, seeing as I used that code and the order was cancelled I can no longer use it again 😕

Re: Order cancelled because I stack codes?!

TarantuLuke — Wed, 24 Jul 2024 00:51:35 GMT

Some Buds 3 Pros preorders have been cancelled due to manufacturing defect

Re: Re: Order cancelled because I stack codes?!

MrFrye88 — Wed, 24 Jul 2024 07:05:06 GMT

I had heard that, but all they kept telling me was it was security issue they can't share with me with regards to my order.

Was eventually told it was because of code stacking

Re: Re: Re: Order cancelled because I stack codes?!

TarantuLuke — Wed, 24 Jul 2024 09:11:23 GMT

https://www.soundguys.com/galaxy-buds-3-pro-shipments-suspended-120099/

Re: Re: Re: Re: Order cancelled because I stack codes?!

MrFrye88 — Wed, 24 Jul 2024 10:29:24 GMT

My order did say (and every expected delivery date since adding to my basket) that they would arrive end of August.

Re: Re: Re: Re: Re: Order cancelled because I stack codes?!

TarantuLuke — Wed, 24 Jul 2024 10:44:13 GMT

Yours and many others, some people received an email with delivery date, just to get another email few days later, that their order had to be cancelled or postponed

Re: Re: Order cancelled because I stacked codes?!

DETXX — Sun, 26 Jan 2025 14:07:21 GMT

Let me know how your order goes. I'm reading up on this, because I'm afraid I might have an issue with my order.

Re: Re: Order cancelled because I stacked codes?!

MrFrye88 — Sun, 26 Jan 2025 21:52:22 GMT

Why do you think that?

All I got for all my hassle was a £25 gift card to use on site.

I managed to almost £130 off my buds 3, legitimately, but was cancelled for no reason.

Re: Re: Re: Order cancelled because I stacked codes?!

DETXX — Fri, 07 Feb 2025 03:58:59 GMT

My order arrived without issue. I trust yours did as well.