https://eu.community.samsung.com/t5/samsung-shop/return-pack-for-upgrade-program-not-received/m-p/5989086#M26545 <P>Many thanks for the advise!!!</P> Tue, 06 Sep 2022 15:31:15 GMT Rad12 2022-09-06T15:31:15Z https://eu.community.samsung.com/t5/samsung-shop/return-pack-for-upgrade-program-not-received/m-p/5988063#M26543 <P>Hi All,</P><P>Last week I have received my Fold 4 (as part of the Upgrade program). However I still haven't received the return pack, so my old Fold 3 is still with me. Could someone advise on how to proceed, as the return period should be 7 days only? Also, what happens if I miss that period...&nbsp;</P> Tue, 06 Sep 2022 12:18:52 GMT https://eu.community.samsung.com/t5/samsung-shop/return-pack-for-upgrade-program-not-received/m-p/5988063#M26543 Rad12 2022-09-06T12:18:52Z https://eu.community.samsung.com/t5/samsung-shop/return-pack-for-upgrade-program-not-received/m-p/5988516#M26544 Seems that a lot of users are facing this.<BR /><BR />Please see this thread for a solution: <A href="https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/trade-in-label/td-p/5972750" target="_blank">https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/trade-in-label/td-p/5972750</A> Tue, 06 Sep 2022 13:42:45 GMT https://eu.community.samsung.com/t5/samsung-shop/return-pack-for-upgrade-program-not-received/m-p/5988516#M26544 alal 2022-09-06T13:42:45Z https://eu.community.samsung.com/t5/samsung-shop/return-pack-for-upgrade-program-not-received/m-p/5989086#M26545 <P>Many thanks for the advise!!!</P> Tue, 06 Sep 2022 15:31:15 GMT https://eu.community.samsung.com/t5/samsung-shop/return-pack-for-upgrade-program-not-received/m-p/5989086#M26545 Rad12 2022-09-06T15:31:15Z