https://eu.community.samsung.com/t5/samsung-shop/samsung-upgrade-issues/m-p/6939076#M26522 Thanks! I've tried three different devices and have cleared cache and history on all of them, so i dont really know what else to try. I tried incognito mode also. Do you have any other suggestions or would i be best to call them again..? Thu, 16 Feb 2023 18:39:17 GMT fao98 2023-02-16T18:39:17Z https://eu.community.samsung.com/t5/samsung-shop/samsung-upgrade-issues/m-p/6937158#M26520 <DIV>Does anyone have issues logging into their samsung upgrade account?</DIV><DIV><BR /></DIV><DIV>I have spent the past two days trying to get in and it just keeps saying "technical issues try again later".</DIV><DIV>I have used the online live chat which was very unhelpful and i called the samsung support number and the lady was helpful and after i exchanged my details it allowed her to log in to my account so i assumed the issue was resolved. Ended the call and went to log in and it still won't allow me in.&nbsp;</DIV><DIV><BR /></DIV><DIV>All I really want to check is what upgrades I am eligible for, I'm not sure that I will upgrade but i just want to see what's available .&nbsp;</DIV><DIV><BR /></DIV><DIV>Does anyone know a solution or have you had similar bad experiences logging in to the program?</DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV><DIV><BR /></DIV> Thu, 16 Feb 2023 14:01:08 GMT https://eu.community.samsung.com/t5/samsung-shop/samsung-upgrade-issues/m-p/6937158#M26520 fao98 2023-02-16T14:01:08Z https://eu.community.samsung.com/t5/samsung-shop/samsung-upgrade-issues/m-p/6937337#M26521 Try clearing the cache and data in your browser.<BR />Alternatively, try a different browser<BR />I find it works better using a Samsung phone rather than a computer as well Thu, 16 Feb 2023 14:32:36 GMT https://eu.community.samsung.com/t5/samsung-shop/samsung-upgrade-issues/m-p/6937337#M26521 Glenntech 2023-02-16T14:32:36Z https://eu.community.samsung.com/t5/samsung-shop/samsung-upgrade-issues/m-p/6939076#M26522 Thanks! I've tried three different devices and have cleared cache and history on all of them, so i dont really know what else to try. I tried incognito mode also. Do you have any other suggestions or would i be best to call them again..? Thu, 16 Feb 2023 18:39:17 GMT https://eu.community.samsung.com/t5/samsung-shop/samsung-upgrade-issues/m-p/6939076#M26522 fao98 2023-02-16T18:39:17Z