topic Re: Re: Birthday surprise in Samsung Shop

Birthday surprise

Jaswal12 — Sun, 25 Oct 2020 10:09:23 GMT

I got a message on the members app about a birthday surprise. My birthday was on 12th October but I didn't receive anything. Has anyone ever got any birthday surprise or had the same issue like me. Just curious.

Re: Birthday surprise

Aklima — Sun, 25 Oct 2020 11:47:14 GMT

Hi,
I never come across this. where would I find this as it's my birthday tomorrow

Re: Birthday surprise

Jaswal12 — Sun, 25 Oct 2020 11:50:13 GMT

Check the benefits section, its shows up there on my app, but I was on the main page when its was near to my birthday

Re: Re: Birthday surprise

Aklima — Sun, 25 Oct 2020 13:23:44 GMT

okay thanks

Re: Re: Birthday surprise

Aklima — Sun, 25 Oct 2020 13:27:47 GMT

I will let u know if I get my birthday benefit.

Re: Birthday surprise

swills9 — Sun, 25 Oct 2020 13:56:07 GMT

No, it says look out for email on your birthday...well 6 days on still looking for it !

Re: Re: Birthday surprise

Jaswal12 — Sun, 25 Oct 2020 16:26:16 GMT

Same here, I contacted Samsung customer service but they never answer properly, they gave me a number to call but I can't call as its 8-5 Monday to Friday and there is no network where I work during these hours

Re: Birthday surprise

Jaswal12 — Wed, 26 Mar 2025 12:48:51 GMT

this is for Samsung shop and I was told they can resolve all benefit issues, such as YouTube premium offer and members app benefits

Re: Re: Birthday surprise

Aklima — Mon, 26 Oct 2020 08:15:09 GMT

they don't do birthday gift i think. I didn't receive any.

Re: Birthday surprise

Jaswal12 — Mon, 26 Oct 2020 08:19:58 GMT

thanks for checking for me and Happy Birthday to you 🎂 🙂

Re: Re: Birthday surprise

Aklima — Mon, 26 Oct 2020 21:16:36 GMT

aawww thanks