topic Re: Re: Samsung finance. in Samsung Shop

Samsung finance.

KruSailor — Sat, 04 Feb 2023 16:01:09 GMT

Is there anyone facing problem while doing samsung finance application and get decline.

My last order gone through and I cancelled it and putting another order but now declining.

#samsungfianance.

Re: Samsung finance.

TomJasp — Sat, 04 Feb 2023 16:26:49 GMT

I would be very careful about making repeated applications as each, I think, is a'hard credit search'. Before you try a third time, check your credit score (not sure how but reckon its fairly easy... Note to self:Must learn).
I suspect that either there is a system problem or your score was just enough to meet whatever the criteria is the first time around but the successful first application lowered it sufficiently to generate a the rejection.

I considered doing similar as the dispatch date is now much earlier in the UK than when I placed the order and I locked myself into a specific delivery date / time window... However, I fear I might have a scary house expense coming up and decided that I'd best be prudent.

I hope you resolve it

Re: Samsung finance.

KruSailor — Sat, 04 Feb 2023 16:50:14 GMT

I have check my credit score and its excellent.

I thing its system problem.

Re: Samsung finance.

InsanityGaming — Sat, 04 Feb 2023 16:57:00 GMT

Got declined too, my credit score is 920/1000

i have a 2500£+ credit limit (I said +) as dont want state exactly what.

I recently took out 2 sim contracts with vodafone for 2 years, at a value of 36£ a month, yet got rejected by samsung... no idea how or why, this is dumb

Re: Re: Samsung finance.

KruSailor — Sat, 04 Feb 2023 17:02:15 GMT

Looks like they having issue with thier system.

I remember when I did Z Flip 4 order twice and cancelled it twice no issue.

Re: Samsung finance.

Easty — Sat, 04 Feb 2023 21:17:52 GMT

Try a different bank account , when we used our main account it got declined , she tried different account and it worked

Re: Samsung finance.

Clive7409 — Sat, 04 Feb 2023 22:57:33 GMT

Similar issue but I get all way through the credit application being accepted, order then goes to Samsung to process & they cancel it... 3 times now & tried differing accounts & upfront value to be paid, is a joke to be honest.

Be good if Samsung monitored their forums for these types of issues as customer service as useful as a chocolate teapot at the moment!!!

Re: Samsung finance.

KruSailor — Mon, 06 Feb 2023 13:53:59 GMT

All sorted now.

Called samsung finance and told me to wait for few days to reste account. (Excluded weekend)

Just made an order. All went through smoothly.

S23 Ultra LIME, Watch 5 SILVER and Bud pro2 GRAPHITE.

Re: Samsung finance.

Clive7409 — Wed, 08 Feb 2023 02:27:18 GMT

Still waiting for my issue to be resolved but raised on Twitter & got some traction so hopefully by end of week I'll be sorted, fingers crossed

Re: Samsung finance.

Shabba_2023 — Thu, 23 Feb 2023 01:23:34 GMT

Mine too was declined despite having 900+ credit score. But not sure if its to do with address history as only moved 9 month ago but did provide previous address history?

Re: Re: Samsung finance.

KruSailor — Thu, 23 Feb 2023 07:34:46 GMT

Call Samsung finance customer support and explaine the situation and they will guide you.

I have called them and told me to wait for few days to reset account and try it again.

Hope it will help you.