topic Re: sound bar volume goes loud on its own in Audio & Video

sound bar volume goes loud on its own

grahamcoram — Thu, 18 Jun 2020 12:58:44 GMT

hi when my samsung hw-n300 sounbar is conncted to my samsung 55 inch smart tv the volume keeps going loud on its own i turn it down with the remote but after several minutes it goes loud again

Re: sound bar volume goes loud on its own

ChrisM — Sat, 20 Jun 2020 15:37:11 GMT

Did you manage to get this resolved, @grahamcoram. If not, have you tried disconnecting the Soundbar and reconnecting again?

Re: sound bar volume goes loud on its own

MC4444 — Sun, 16 Aug 2020 18:06:33 GMT

Press - and + at the same time on sound bar make sure its on this will reset and resolve issues.

Regards MC

Re: sound bar volume goes loud on its own

OldDog — Thu, 27 Aug 2020 23:31:41 GMT

This is turning in a common problem across speaker bar lines. Disconnecting the ribbon cable from the PC board. By doing this the speaker will behave again. I see this problem over and over again with different models. Be aware there is a plastic tab holding in the ribbon cable on the PC board remove that so you don't do any damage that PC board. This fixes work for me and others

Re: sound bar volume goes loud on its own

BCAFWEEB — Mon, 14 Dec 2020 13:04:17 GMT

Hi there, I have this same issue and pressing - and + on sound bar did not resolve issue... I don't know what the ribbon cable is or the PC board - can someone explain this a bit further?? thank you!!

Re: sound bar volume goes loud on its own

Bharrold — Mon, 26 Apr 2021 03:17:14 GMT

This worked took 2 seconds! Thank you

Re: sound bar volume goes loud on its own

Kevinatngdotcom — Sun, 13 Jun 2021 10:19:34 GMT

Ok solved it for the HW H600 soundbar.

I got this idea from users of other soundbars having the same problem on youtube.

The problem is the vol +/- touch sensor on the surface of the soundbar.

The firmware upgrade DOES NOT WORK. DONT Bother.

Pull out the power plug first. Make sure there is no power going into the soundbar at all.

Turn the soundbar over and lay it with the bottom facing up.

Open the T flap by unscrewing the 4 screws.

You will see a circuit board.

On one end of it is a small electronic transparent ribbon.

Just pull it out from the small black holder which attaches it to the board.

Do it fearlessly.

That ribbon only connects the touch sensor +/- on the surface.

Voila problem is solved.

Ok I was fearless because i was going to dump it as the soundbar was useless to me anyway. Each time i turned it on...the vol shoots up to max......frustrating.

Please Do it at your own risk though.

Now I have a perfectly working soundbar again.

NB: you can no longer use the sensor touch on the bar but who uses it anyway.

Make sure your soundbar remote control is working though because that's the only way you can control it now.

See pictures.

Re: sound bar volume goes loud on its own

Kevinatngdotcom — Sun, 13 Jun 2021 10:24:27 GMT

This is the only way....pull the ribbon....

Nothing else worked for me....

Not firmware update...waste of time.

Not press +/- simultaneously to reset...doesnt work either.

Pull the ribbon....worked perfectly.

Re: sound bar volume goes loud on its own

Kevinatngdotcom — Sun, 13 Jun 2021 10:24:50 GMT

posted pic above.

Re: sound bar volume goes loud on its own

Kevinatngdotcom — Sun, 13 Jun 2021 10:25:39 GMT

Re: sound bar volume goes loud on its own

Kevinatngdotcom — Mon, 14 Jun 2021 06:53:06 GMT

https://www.youtube.com/watch?v=WTzmJM5QBTw

Re: sound bar volume goes loud on its own

Anonymous User — Wed, 07 Jul 2021 12:55:23 GMT

It is not happening I tried can u suggest a different option

Re: sound bar volume goes loud on its own

Ruff1 — Sat, 14 Aug 2021 17:38:30 GMT

Remove remote batteries!

Only thing that worked for me was removing the batteries from all remotes. I tried the -/+ to reset as well as removed the back and unplugged cables. Neither worked , but removing the remote batteries did.

Re: sound bar volume goes loud on its own

valliw2715 — Sat, 25 Sep 2021 02:53:41 GMT

I disconnected the ribbon but the volume still has a mind of its own, any advice?

Re: sound bar volume goes loud on its own

Ruff1 — Sat, 25 Sep 2021 14:44:30 GMT

*Update. This is still happening intermittently. It seems to be an issue between when thr volume is adjusted with either the soundbar or Samsung tv remote. I don't take the batteries out anymore but keep all remotes handy. If doesn't stop to volume from going full loud or full silent, I grab the other remote and that usually works. Seems like sometimes its the Samsung sound remote, sometimes it the Samsung TV remote. Samsung TV, awesome. Samsung soundbar, not so awesome! What a pain. Never again.

Re: sound bar volume goes loud on its own

Bardlee — Tue, 23 Nov 2021 21:46:26 GMT

Thanks....this works for me on my sound bar

Re: sound bar volume goes loud on its own

Bardlee — Tue, 23 Nov 2021 21:48:08 GMT

Thanks for the detailed explaination and workaround. I have managed to get my soundbar working flawlessly with your explaination. Thanks.

Re: sound bar volume goes loud on its own

Members_FO4o9Mq — Mon, 27 Dec 2021 23:08:18 GMT

Thanks Kevin,

The trick worked for my HWF 551 SOUND BAR.

Re: sound bar volume goes loud on its own

JL231 — Thu, 30 Jun 2022 18:50:29 GMT

I reset everything, the TV settings, the soundbar and replacing the optical cable, as there is no HDMI on my particular model. and I am still having issues in reducing the volume. I spoke with Home Theater specialists, and they recommended I replace the soundbar with a JBL. which I shall be doing. I have had nothing but bad experiences w/Samsung products.

Re: sound bar volume goes loud on its own

Grinvich — Sun, 30 Apr 2023 15:56:22 GMT

HWF 551 SOUND BAR. When blue ribbon cable unplugged, the device can't turn on 😞