topic Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars in Audio & Video

1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Estevez1979 — Mon, 04 May 2020 08:48:51 GMT

Good morning friends.

I've performed the firmware update for my HW-Q90R soundbar.

Given that there is no official statement from Samsung with the details of the update I would like to check with the community what new features have been included.

- How can I check now the firmware version on the bar, to check if the rears are updated as well? In the past just by holding the sound mode button on the remote with the soundbar off the different versions appeared on the display.

Now it is not case. Now by holding sound mode for 5 seconds with the bar off it enables a new functionality: Test Tone

NEW FEATURES

- EARC functionality is enabled, this is great.

- Test tone: What it this for? It performs a test of the sound of the different channels, is it useful for anything else?

- Now in the sources appeared TV SPEAKERS, what is this for?

I would like to check specially if the update has included any update of the rears and subwoffer

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Demetres — Mon, 04 May 2020 11:49:39 GMT

Hello There

Yesterday my soundbar as well performed the update to version 1010.5

What i noticed about this update is that the rear speakers they dont turn off (red light) when the soundbar is turned off.

Instead they keep flashing with the blue light like they are unpaired.

Any ideas how to fix that?

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Estevez1979 — Mon, 04 May 2020 12:48:59 GMT

I did not experience that issue.

I've already managed to perform an update on Rears and Subwoffer. But the update process only lasted 3 seconds, after that the display showed "bye" and restarted. So it seems that there is not update for sw and rears.

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Viorel2018 — Mon, 04 May 2020 12:52:29 GMT

Hey! Are you sure that eARC is finally enabled? It should release an update for my Q90R TV also. It should be great if so because I'm waiting for eARC since I've bought my TV. 😁

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Demetres — Mon, 04 May 2020 13:09:43 GMT

For anyone who has the same problem i finally managed to fixed it.

It seemed that the subwoofer was affected by the update. What happened was that i tried to unpair the woofer and speakers and pair them again. What i found in the mean time was that the woofer id button didnt work. Therefore i had to unplug the woofer and plug it again. I redid the pairing process and now everything is working fine.

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Namdnas — Mon, 04 May 2020 14:41:55 GMT

I just updated via the SmartThings app this morning to version 1010.5. I also was unable to find any information on this update at this time. It appears the support site for the Q90R has taken down the update files (which is what caused me to check for an update).

I did try holding down the Sound Mode button on my remote, but I do not get a Test Tone. I've tried it with the bar powered ON and OFF.

Estevez1979 - Was the New Features you posted confirmed, or just best guesses? If confirmed, why does the Sound Mode button not provide a Test Tone for me?

Thanks!

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Estevez1979 — Mon, 04 May 2020 14:47:27 GMT

Hi @Namdnas

I've tested myself this morning. And I've re chechecked again right now.

With the power off, press sound mode button for a few seconds and then the testing tone text will appear on the display, and then it will check the sound of every speaker.

"TV Speakers" it only appears on the display with the TV off. I do not know what that is.

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Namdnas — Mon, 04 May 2020 16:27:47 GMT

Thanks! I got it finally. Had to hold it closer to 10-12 seconds instead of 5. Lol

so excited to see this update, finally!

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

hv25 — Mon, 04 May 2020 18:01:00 GMT

To check the firmware version on the soundbar, do the following:

With the soundbar off (but plugged to the electricity), push and hold the sound control button on the remote (the one with the gearshape) for a few seconds. The led display will show "On" and the firmware version will scroll.

This is what I am seeing on my soundbar after updating the firmware via SmartThings:

M-0128.0
B-1010.5
H-0051.0
FD-0040.0
W-0241.0
S-0136.0
RR-0136.0
RL-0136.0

Just wondering what everyone else is getting on their soundbars.

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Dannyxcm — Mon, 04 May 2020 18:10:51 GMT

I have the same numbers, i checked the rears and sub, have not been updated with the 1010.5 firmware (only the soundbar has) . I can't find any update files to update via usb so i don't know if the rears and sub need updating .

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

johnGR — Mon, 04 May 2020 18:24:53 GMT

I' ve also done the update from smartthings and have the same readings, except W-240.0. All others the same and the display ends with eARC.

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Namdnas — Mon, 04 May 2020 18:28:34 GMT

My readings are this, exactly.

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Estevez1979 — Mon, 04 May 2020 18:34:42 GMT

Mine the same. Thanks for the tip to check firmware version.
So far then, the updates confirmed are the eARC functionality and test tone. No update for rears and subwoofer.

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Dannyxcm — Mon, 04 May 2020 18:39:11 GMT

Exactly , eARC works, tested with a nvidia shield connected to hdmi to tv with earc passthrough and it plays dolby atmos and dts:x content flawlessly , also dolby vision works. Maybe the rears and sub don't need a update. In the last version (1008.0) the rears and sub were updated because they constantly disconect, this doesn't seem to be a problem with the new update so far.

Great job anyways Samsung, we waited for this update almost a year and it has finally come:)

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

SpongeyBob — Mon, 04 May 2020 18:49:29 GMT

I got Q-80R and I get W 0033.0 and S 0000.0

Is something wrong? My update did get to 77% then said it failed but when I check now it says I'm on the latest version

Also I got no Atmos on Netflix any more (I got Q-80R TV)

Help!

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Dannyxcm — Mon, 04 May 2020 18:56:17 GMT

i don't know if the firmware numbers are different for the q80r , but i would disconnect the soundbar and woofer from power then power it back on and try to update again via smartthings app, if that doesn't work and you don't get atmos on netflix app you should probably call samsung for support.

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

SpongeyBob — Mon, 04 May 2020 19:04:32 GMT

Just realised that the power cable on my sub was disconnected - doh! Now it says 0033.0 for the sub too

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Namdnas — Mon, 04 May 2020 19:05:07 GMT

According to Samsung Support on Twitter, to update the Sub and Rears, you hold the Down button on the remote for about 6 seconds until it shows "UPDATE". They did not specify, however, if this was while the main bar was powered on or off. Here is what they said:

Hope this helps!

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

hv25 — Mon, 04 May 2020 19:06:25 GMT

I found this in case you are interested:

Strictly follow the instructions here very carefully, don't skip any small step. I had a problem updating the Subwoofer, it stayed at 0240.0, after a couple of tries it updated to 0241.0: https://www.samsung.com/uk/support/tv-audio-video/how-to-update-the-software-of-your-q90r-soundbar/

Re: 1010.5 Firmware Update for hw-Q70R/hw-Q80R/hw-Q90R Soundbars

Dannyxcm — Mon, 04 May 2020 19:10:52 GMT

Yes i have done that, it says update but only for a second or two , that leads me to believe that nothing actually updates, it only checks for a update.

Btw the 1008 update codes are these: M 0126.0 > B 1008.0 > H 0051.0 > FD 0040.0 > W 0241.0 > S 0136.0 > RR 0136.0 > RL 0136.0, as you can see only the soundbar itself has update with 1010.5 the rears and sub don;t