topic Re: HW-H751 Soundbar in Audio & Video

HW-H751 Soundbar

Mart75 — Sun, 23 Dec 2018 23:17:34 GMT

I have lost all output from my soundbar, although the sub continues to work! Tried all inputs, same result, only output is from sub.

Firmware is upto date and both tubes appear to be glowing.

Any ideas? Would be a shame to scrap it after just 4 years!

Re: HW-H751 Soundbar

Zakaria_E — Fri, 28 Dec 2018 11:26:16 GMT

Hello,

I suggest you start by resetting the soundbar by pressing the two buttons (+ and -) on the soundbar.

If it still does not work, try to update the soundbar via USB, as you would be sure to have the latest update.

Here is the direct link to download it:

http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_UK&CttFileID=5753111&CDCttType=FM&ModelType=N&ModelName=HW-H750&VPath=FM/201610/20161014124939089/Samsung_Soundbar_FW.zip&OriginYN=N

Hope it works.

Re: HW-H751 Soundbar

thejackat — Sat, 26 Jan 2019 11:51:57 GMT

hi Mart75,

DId you get resolution to your problem. I have exactly the same issue on my HW-H750 soundbar; also about 4 years old. The sub works but no sound whatsoever from the bar itself. Hvae tried all inputs, including Bluetooth connection to a Phone to ensure its not a TV connection issue. Both valves/tubes appear to be glowing.

Thanks

Re: HW-H751 Soundbar

Mart75 — Wed, 30 Jan 2019 19:19:52 GMT

Sadly, no luck! It did spring back to life briefly, but only briefly.

Regrettably, had to go out and get a new one.

Re: HW-H751 Soundbar

AlexTrovato — Tue, 23 Jul 2019 18:32:09 GMT

Hello, did you resolve this problem ?

I have the same case, no sound from sound bar but sound from sub.

The garantuee already expires, and I really like this sound bar.

I already called the support, but they had no idea.

I think the issue comes from the firmware.

It would be great to get any update, or source code to get my own bug fix.

Thank you.

Re: HW-H751 Soundbar

thejackat — Fri, 26 Jul 2019 10:53:44 GMT

No, sorry. I treated myself to a Sonos setup and havent looked back.

Re: HW-H751 Soundbar

AllanK — Sun, 23 Feb 2020 10:49:26 GMT

I have exactly the same problem. Any resolution?

Re: HW-H751 Soundbar

MarkHall — Sun, 23 Feb 2020 11:05:17 GMT

Hi Did you find a fix to this issue. I have the same. ?

Re: HW-H751 Soundbar

MarkHall — Sun, 23 Feb 2020 11:16:12 GMT

Same here, strange I have the same issue at the same time. If you find the fix please let me know.

Re: HW-H751 Soundbar

AlexTrovato — Sun, 23 Feb 2020 12:27:14 GMT

Hi, no solution for now. I try to change lamps, but it doesn't fix anything.

Re: HW-H751 Soundbar

Zedo — Tue, 12 May 2020 05:09:38 GMT

YEP another Hw-H751 soundbar with the speakers not running both globes shining and just sound from Sub! On usg, TV & BT. Samsung need to resolve this issue as their are alot of us loyal Samsung customers with this fault in their product.

Re: HW-H751 Soundbar

neilsfarr — Wed, 13 May 2020 12:58:09 GMT

Mine's gone the same way - Power on and it says 'Hello' then 'TV Connect' but doesn't then respond to any buttons.

Sounds like the same issue with them all, maybe a faulty component....

(Mine wasn't connected to the internet so it wasn't a firmware update failure so shouldn't have been a software fault, but as I had mine for 4 years, wonder if one of the memory chips has got 'full' - same problem with Tesla cars and their memory filling with logs)...

Re: HW-H751 Soundbar

motzned — Thu, 14 May 2020 19:14:42 GMT

really funny, same issue here since some days, buy date september 2014

Re: HW-H751 Soundbar

MarkHall — Mon, 25 May 2020 13:12:59 GMT

Unbelievable I've got a new BT router and now my Samsung sound bar has come back to life after months of not working at all. Do any of you guys use an old BT Router? Disobeying a software issue between BT and Samsung. Would be good to know what all you guys have have lost the use of their Sound bar

Re: HW-H751 Soundbar

MarkHall — Mon, 25 May 2020 14:46:42 GMT

Re: HW-H751 Soundbar

AlexTrovato — Thu, 09 Jul 2020 10:54:56 GMT

I found this https://www.reddit.com/r/ElectronicsRepair/comments/gszak5/samsung_hwh750_no_sound_fix/

Looks like there is a faulty component: IR25603S

Re: HW-H751 Soundbar

coffcoff67 — Fri, 28 Aug 2020 00:48:16 GMT

I have the same problem, no sound on sound bar but subwoofer is working. It came back to life for one day then no sound again. Anyone managed to find the solution? How do you force a factory hard reset?

Re: HW-H751 Soundbar

motzned — Fri, 28 Aug 2020 05:57:49 GMT

mainboard and amplifier broken, no spare parts available, disposed

Re: HW-H751 Soundbar

Ornz — Tue, 08 Sep 2020 03:20:56 GMT

Same issue here. Called samsung and they wiped their hands of the problem. If this is a known issue, they should be fixing these even if out of warranty.

Re: HW-H751 Soundbar

Leighton20 — Sun, 20 Sep 2020 18:22:11 GMT

I have the exact same problem. Mine is about 5 years old. Sound comes out of the woofer but not out of the soundbar. Did the firmware update fix it for anyone?