topic Re: UBD-K8500 IT 4k disc problems in Audio & Video

UBD-K8500 IT 4k disc problems

madpfc — Sat, 27 Jan 2018 23:53:23 GMT

Tried 2 copies of this now and the player just spits it out everytime (player firmware is upto date) anyone else having problems?

Re: UBD-K8500 IT 4k disc problems

Bullerdog — Sun, 28 Jan 2018 13:14:20 GMT

Hi.

I Got the same problem with IT and fast and furius 8.

can NOT read the disk and ejects it.

Ole

just sent my in for garanti repair

Re: UBD-K8500 IT 4k disc problems

Tinka1979UK — Thu, 01 Feb 2018 07:47:55 GMT

Same problem, this has been going on about a month now.

My k8500 will only play certain blurays now and no 4k movie works, I have tried about 15 4k titles.

Just spits it out and says it is not supported.

Everything worked fine up until about a month ago.

There does not seem to be any help on this forum about the topic.

Re: UBD-K8500 IT 4k disc problems

ChrisM — Thu, 01 Feb 2018 14:15:52 GMT

Hi @Tinka1979UK, @madpfc and @Bullerdog. Has anyone tried a reset of the Blu-ray to see if this fixes the issue? Press and hold the 'Stop' button on the top panel of the Blu-ray for 5 seconds with no disc inside. The initialization message should appear on the screen, and the player will turn off automatically. When you turn your Blu-ray on again, all settings will be reset. Note, any stored user data will be deleted.

Re: UBD-K8500 IT 4k disc problems

madpfc — Thu, 01 Feb 2018 20:31:31 GMT

I tried a reset from the menu not the button press (dont know if this is any different)

Re: UBD-K8500 IT 4k disc problems

Bullerdog — Sat, 03 Feb 2018 08:13:10 GMT

I made a reset from the menu.

Ole

Re: UBD-K8500 IT 4k disc problems

Ajcon — Sun, 27 May 2018 16:55:08 GMT

I had someone from Samsung technical support tell me today that the does not meet Specifications message is due to copyright and Samsung might not have agreement to play certain discs and it's normal and not a fault and all brands of players have similar things!! So I said. Samsung don't have an agreement with universal to play gladiator 4k and that's why it doesn't work? And she said that's the most likely conclusion! .. that's the level of support I got.

Re: UBD-K8500 IT 4k disc problems

nicpicot — Sun, 21 Feb 2021 18:54:37 GMT

I made a cr R and on track 7 at 3.22 minutes the samsung went awry. So I played the cd in a proper cd player yamaha and teac all ok. tested on a 2nd samsung and at 3.22 minutes track 7 went wonky!!??