topic Re: HW-MS650 with SWA9000 speaker kit issues in Audio & Video

HW-MS650 with SWA9000 speaker kit issues

BuzzH — Sat, 24 Mar 2018 08:23:31 GMT

Hello all, I have recently purchased the HS-MS650 from currys and also treated myself to the SWA9000 rear speaker kit.

I installed multiroom on my phone and updated the sound Bar.

Pluged in all power leads as instructed and went through the connection procedure for the speakers, flashing blue light.

I couldn't connect, turned off the soundbar and speaker kit went to bed.

With frustration the next morning powered them both on went through the proceedure and hay presto solid blue light, system was amaizing.

Couple of days passed and I noticed a solid red light on the speaker unit, reset the unit with button on the back and I have had a blinking blue light since, can't connect, I have tried everything, please can anyone help are the units faulty?

much obliged

Re: HW-MS650 with SWA9000 speaker kit issues

Muldersp — Sun, 08 Apr 2018 09:24:41 GMT

I have exactly the same problem, the speakers keep "forgetting" they are connected and have to do a manual reset every time i turn them on.

Any help would be appreciated.

Re: HW-MS650 with SWA9000 speaker kit issues

Gaz4d — Thu, 19 Apr 2018 06:12:30 GMT

hi.

yes the same has just started happening for me.

the 1st week, no issues whatsoever.

This week, the rear speakers just cut out for no reason, and you have the red light on the rear speaker connecting hub.

You tgen have to go through the process of resetting the hub, ID Set on the Soundbar, then manually switch on.

This has now happened to me 2 or 3 times in the past 4 days.

Re: HW-MS650 with SWA9000 speaker kit issues

Muldersp — Thu, 19 Apr 2018 08:18:25 GMT

Hi All,

I managed to resolve my connectivity issues by connecting the soundbar to the TV via HDMI Arc instead of bluetooth. Since doing that the rear speakers have remained linked to the soundbar.

Hope that helps.

Re: HW-MS650 with SWA9000 speaker kit issues

Wannes — Sat, 02 Jun 2018 15:08:10 GMT

I first bought the 650 soundbar with the 9000s promotion. After that I bought the swa700 sub. I received the sub few weeks before the surround set. Everything worked fine. Until I connecties the surround set. I constantly get a red light. I use the tv arc option.

Re: HW-MS650 with SWA9000 speaker kit issues

BuzzH — Mon, 25 Jun 2018 13:15:14 GMT

Gents, don't know whether lucky or not but try this.

Reset the sound bar to factory settings, this can be done by, https://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?from_osc=&homeid=464999&idx=870385&modelcode=HW-K650/ZA&modelname=HW-K650.

turn off both speakers and sound bar and discontect the WiFi dongle, I left for nearly 2 days.

Reconnect the soundbar power dont turn on, but if automatic don't have T.V on if connected to ARC, discounnect HDMI or TOS link, Optical, first.

Plug the WiFi dongle in to the port on soundbar but make sure the plug is pushed on quite firmly.

Power on speakers SWA 9000, blue light flashes.

Then press and hold the VOL button on remote for soundbar, wait for "ID SET"

after 2-3 seconds press the on button on the sound bar and wait for connection to turn solid blue.

it worked i have been connected now for 2 days and unplugged rear speaker to move it to the correct position in my room.

Most important thing I forgot to say, DO not connect the soundbar to your home WiFi or at this stage use multi room, I think that due to the routers settings the IP addresses automatically conflicts with the SAMSUNG dongle.

Hope this makes sence.

good luck

Re: HW-MS650 with SWA9000 speaker kit issues

HRCHIC — Sat, 27 Apr 2019 19:07:44 GMT

THANKYOU SO MUCH!!

Re: HW-MS650 with SWA9000 speaker kit issues

Jim8 — Sat, 22 Jun 2019 14:46:18 GMT

Hi I can’t get id to come on my hwms650 trying to connect speaker kit I press and hold volume button but no id comes on

Re: HW-MS650 with SWA9000 speaker kit issues

Jim8 — Sat, 22 Jun 2019 16:45:36 GMT

It’s ok I got it sorted

Re: HW-MS650 with SWA9000 speaker kit issues

gaz12 — Fri, 26 Jul 2019 18:17:59 GMT

Hi Jim please could you talk me through how you managed to sort this out

Re: HW-MS650 with SWA9000 speaker kit issues

Olliepptt — Fri, 31 Jan 2020 17:09:21 GMT

Press and hold up on the soundbar remote for 5 seconds.

Re: HW-MS650 with SWA9000 speaker kit issues

AlansBaby — Sun, 05 Jul 2020 17:53:25 GMT

Awesome! Thank you.

Re: HW-MS650 with SWA9000 speaker kit issues

jacnever — Wed, 19 Aug 2020 15:43:15 GMT

How did you solve it?

Re: HW-MS650 with SWA9000 speaker kit issues

JJC3 — Mon, 15 Feb 2021 19:25:21 GMT

I am also unable to connect my SW-9000s to my MS650. Can not ever get ID set to come up on my sound bar. I have tried 1) holding the VOL/Mute button down, 2) then up, 3) rebooting everything, 4) holding the reset light on the back of the unit 5) using the multi room option on my cell phone (Samsung Smart things) Soundbar and TV are both connected to my home network 6) Trying to use the Samsung TV setting including adding speakers. Nothing works. My Samsung Q TV is connected using the digital audio cable. Can anyone recommend something I haven't tried?

Re: HW-MS650 with SWA9000 speaker kit issues

JJC3 — Mon, 15 Feb 2021 19:27:40 GMT

Re: HW-MS650 with SWA9000 speaker kit issues

BuzzH — Tue, 16 Feb 2021 07:16:07 GMT

Morning all just for info mine has never worked again since last post there’s no update or anything that looks like a fix. Samsung should come on line and discuss.