topic Re: Add Max Volume Limit Lock on Smart Things App in Audio & Video

Add Max Volume Limit Lock on Smart Things App

MarsMate — Fri, 03 Jan 2025 22:07:13 GMT

I chatted with support and they confirmed there still isn't an option. I have the Q990D and google converts volume of 5 to 50. Essentially all levels of 1-10 times 10.

This will blow anybody's ears in seconds at this high volume. We listen to it between 8 and 15 usually on the Q990D. Also, our child can talk to it and also push buttons like every other child and accidentally raise it up at any time.

Definitely need to have a "volume limit lock" option in the Samsung Smart things app for safety and peace of mind I agree. Only the smart things app user would have the option to set what the max volume can be turned up to in this case when this setting is enabled for their specific surround device. This can easily be done with an update to the smart things app.

I could see this turning into a lawsuit with children if Samsung doesn't address this glaring issue.

SAMSUNG please add this ASAP.

Re: Add Max Volume Limit Lock on Smart Things App

herbertprohaska — Mon, 06 Jan 2025 11:54:55 GMT

I also had to realize that Samsung does not offer volume limitation (I use the Samsung Music Frame LS60D), which is a big problem especially in connection with voice control. Volume >20% is already deafening, and if 100% is accidentally set here, it probably borders on physical injury. Samsung, please act quickly, this is a standard setting!

Re: Add Max Volume Limit Lock on Smart Things App

emmtee1 — Sat, 16 Aug 2025 06:01:19 GMT

I am also encountering this problem.

Using ChromeCast/Spotify the volume is quickly set to volumes that are inappropriate for the room.

This ticket is similar: https://eu.community.samsung.com/t5/mobile-apps-services/remap-the-maximal-volume-range-of-the-soundbar-through-the-app/td-p/10647508.

Re: Add Max Volume Limit Lock on Smart Things App

deconwheels — Fri, 14 Nov 2025 02:00:52 GMT

I just got the Q990f, same issue. Playing via Wi-Fi the volume is deafening at 20. If someone accidentally sets the volume higher I'm worried about damaging the speaker, or our ears.

Re: Add Max Volume Limit Lock on Smart Things App

Jcbell — Sat, 21 Feb 2026 01:31:28 GMT

How there isn't a volume limit setting is absolute madness to me. I have a q990d and it is way too loud. Would be so easy to implement also.