topic Re: TIDAL Support to Samsung Devices in 2025! in Audio & Video

TIDAL Support to Samsung Devices in 2025!

kristiank1 — Sat, 16 Nov 2024 17:24:52 GMT

Hey Samsung Community,

I’m here today with a message that I know resonates with many of you passionate music lovers. Samsung has always been a leader in innovation and user experience, but one glaring omission in recent years has been the REMOVAL of TIDAL support on our beloved devices.

For those who don’t know, TIDAL is more than just another streaming service—it’s a platform that provides hi-fi audio, exclusive artist content, and an unparalleled music experience for audiophiles and casual listeners alike. As Samsung users, we’ve enjoyed premium devices designed to amplify our multimedia experience. Yet, without TIDAL support, our experience not only feels incomplete, it is a contractual breach by Samsung given we purchased their devices given its compatibility with the TIDAL Connect functionality.

It’s 2024, and the demand for lossless, high-fidelity streaming is only growing. If Samsung wants to stay at the cutting edge of user satisfaction and innovation, they need to listen to their loyal community and bring back TIDAL support NO LATER THAN January 1, 2025.

Here’s what we need to do:

UPVOTE THIS POST to show Samsung that we’re serious.
COMMENT BELOW if you agree and let Samsung know how much this matters to you.
SHARE YOUR VOICE on social media and other forums. Tag Samsung leadership and let them know this is a non-negotiable issue for us.

If TIDAL support isn’t brought back, many of us will have no choice but to replace our Samsung devices with those of brands that truly understand the importance of a complete multimedia ecosystem. As customers, we deserve more.

Let’s show Samsung that we’re united, determined, and ready to make noise for the features that matter to us. Together, we can make it clear: TIDAL support in 2025, or we take our loyalty elsewhere!

Samsung, the ball is in your court. Will you listen?

#TIDALOnSamsung #Samsung2025 #BringBackTIDAL

Re: TIDAL Support to Samsung Devices in 2025!

Piper123 — Sat, 16 Nov 2024 18:16:08 GMT

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum.

Thank you for your post.

As far as I can see, TIDAL is available in the Google Play Store for S24 and S23 Series at least (I don't have an A series phone so couldn't comment there).

For others reading this, TIDAL is an Artist Led streaming service for which a subscription is payable.

Given the app is available on Google Play Store for our devices, what makes you think that it isn't compatible?

You also refer to a "contractual breach", where in your purchase agreement does it state that you have bought your device(s) partly or in whole because they had access to TIDAL? I'll help you out, it doesn't. So if you are going to shout out about all things legal, fact check it first.

Also, making demands on here stipulating dates etc won't get you anywhere. Samsung is a huge company and won't move at such speed if indeed they need to move at all.

Re: TIDAL Support to Samsung Devices in 2025!

Piper123 — Sat, 16 Nov 2024 17:50:44 GMT

For additional clarity, in my own view:

1. I'm not up voting this thread
2. I have commented but I DON'T AGREE
3. I don't intend to "share my voice"

Also, have you checked and fact checked that it is actually a Samsung issue? It may be down to the developers of TIDAL and not down to Samsung (I don't know either way).

Or it may be that Samsung don't agree / support TIDAL which, IF that is the case (and again I have no idea) then that's as far as it will go.

But telling Members on here what to do and then threatening to go elsewhere isn't a great way to get Members on board here.

Re: TIDAL Support to Samsung Devices in 2025!

Piper123 — Sat, 16 Nov 2024 18:20:19 GMT

I'll actually answer your question. It was in fact TIDAL who chose to remove their app from Samsung Televisions

Samsung does not support Tidal music on Samsung Smart TVs as of July 8, 2024. Tidal announced that it would be removing its app from Samsung TVs, along with Roku and Amazon Fire TV

Information from Google AI this evening.

Also see this thread

https://eu.community.samsung.com/t5/tv/tidal-is-ending-support-for-samsung-tvs/td-p/10144997?src=ShareByUserCM

Re: TIDAL Support to Samsung Devices in 2025!

kristiank1 — Sat, 16 Nov 2024 22:24:56 GMT

Piper, while I appreciate your effort to engage in this discussion, your response is both factually incorrect and unnecessarily dismissive toward a fellow community member. Allow me to clarify the situation for the benefit of everyone reading.

I recently spoke directly with Samsung Customer Service, and they confirmed that Samsung is actively working to restore its partnership with TIDAL. The decision to discontinue support was not solely TIDAL’s initiative, as you claim. Instead, it was Samsung that opted to cut ties—a move that they now recognize as a misstep given the demand for high-fidelity streaming services.

Your assertion that TIDAL’s absence is purely a decision made by TIDAL’s developers is therefore not accurate. While the app remains available on mobile devices, the larger issue—its absence from Samsung Smart TVs and other integrated platforms—stems from Samsung’s actions. This distinction is critical in understanding why so many users feel let down.

Now, as to your tone: it is one thing to disagree, but another entirely to diminish the validity of concerns voiced by members of this community. Suggesting I "fact-check" before making legal points while offering your own unfounded assumptions is contradictory at best. If you approached these conversations with a spirit of collaboration rather than condescension, the dialogue would be far more constructive.

Finally, your remarks about how I choose to advocate for this issue are not welcome. This forum exists to amplify user concerns and push for changes that benefit the community as a whole. My methods are deliberate, and I stand by them. You may not agree, but your approach—thinly veiled hostility—is a disservice to this platform.

Piper, I encourage you to reflect on how you engage with others here. A little more respect and less antagonism would go a long way in fostering the kind of collaborative, solution-oriented community Samsung envisions. I trust that we all have the capacity to elevate this conversation above personal grievances.

To all other readers: thank you for your support. Let’s continue to advocate for the features we value and hold Samsung accountable for delivering the complete multimedia experience we expect.

#TIDALOnSamsung #RespectTheCommunity

Re: TIDAL Support to Samsung Devices in 2025!

kristiank1 — Sat, 16 Nov 2024 22:26:40 GMT

Please review my reply in the first of Piper123's three baseless replies.

Re: TIDAL Support to Samsung Devices in 2025!

kristiank1 — Sat, 16 Nov 2024 22:27:27 GMT

This is unilaterally false. FAKE NEWS!

Please see my reply in the first of Piper's replies.

Re: Re: TIDAL Support to Samsung Devices in 2025!

Piper123 — Sat, 16 Nov 2024 22:52:11 GMT

So you are suggesting Google posting fake news......

Re: Re: TIDAL Support to Samsung Devices in 2025!

Piper123 — Sat, 16 Nov 2024 22:52:39 GMT

Your arrogance is there for all to see.

I also stand by my comments and fact checked links thank you

Re: TIDAL Support to Samsung Devices in 2025!

Members_tHqqzHl — Sun, 17 Nov 2024 14:13:38 GMT

Thanks for your initiative. I have the same issue: as I'm not going to support Spotify anymore I changed to Tidal also because there was this app on my Samsung TV. I'm as well disappointed and hope, that Samsung and Tidal can fix the issues.

Re: Re: TIDAL Support to Samsung Devices in 2025!

kristiank1 — Mon, 18 Nov 2024 00:08:47 GMT

Let’s keep the discussion constructive. It’s great that you’ve fact-checked your comments, and everyone is entitled to their opinion. However, let’s avoid personal remarks and focus on the topic at hand—it makes for a much better dialogue for everyone involved.

Looking forward to continuing the conversation respectfully!

Re: TIDAL Support to Samsung Devices in 2025!

frank340 — Sat, 23 Nov 2024 19:31:00 GMT

wow in 2025

Re: TIDAL Support to Samsung Devices in 2025!

BalckDecibel — Wed, 22 Jan 2025 13:19:44 GMT

Same here big fan of TIDAL and their qulity, I do hope Samsung can resolve this! Seems that a lot of providers cannot agree on terms with Tidal which makes me wonder if they are trying to kick them out of the game for some reason.

Re: TIDAL Support to Samsung Devices in 2025!

riccio69it — Mon, 16 Jun 2025 09:57:30 GMT

It is true but QOBUZ is available. I am both client of TIDAL and QOBUZ. In my view TIDAL is slightly superior in term of user experience (e.g. radio music) but QOBUZ is by far superior in term of HiRes quality and it is available with Samsung. I am using it with Samsung taking advantage of the USB OUT of my 65S95F model. It is quite comparable to a streamer

Re: TIDAL Support to Samsung Devices in 2025!

pwdennis2 — Wed, 06 Aug 2025 07:38:41 GMT

I've been a heavy Spotify since it was first available in the U.S., but a couple months ago I decided to get a TIDAL subscription for the hi-res quality. I was surprised that it wasn't available on my Samsung smart TV, but Qobuz was. I had never heard of Qobuz but I ended up getting a family subscription to Qobuz because I like to be able to stream through the TV. The user experience is far inferior to Spotify, but I'm going to stick with Qobuz. Qobuz is certainly benefiting, and TIDAL losing out, by not being available on these TVs.

Re: TIDAL Support to Samsung Devices in 2025!

soopagroove — Wed, 03 Sep 2025 16:53:39 GMT

Agree that it would be great if Tidal was available on Samsung devices like TVs and soundbars. However, what I'm even more interested in the ability to link my Tidal account to the SmartThings app's linked services or some way to stream music from Tidal to any speaker connected to the SmartThings app. This would be amazing. The Tidal Connect API/SDK should allow Samsung to link devices to the Tidal app, allowing streaming directly to Samsung supported devices.