Samsung Q800C soundbar problem with dual hdmi connection.

Aleksander111 — Fri, 20 Oct 2023 13:39:40 GMT

Hello.

I am having a bit of a problem with mentioned Samsung Q800C soundbar.
I have it linked:
Zidoo Z9X -> (HDMI 2.1) Q800C (HDMI 2.1 +EARC port) -> LG C2.

I am having it linked like this because my LG C2 TV doesn't support DTS passtrough.
Problem I have is basically that if I use soundbar for anything ( gaming / music via bluetooth ) it always force turns on Zidoo device.

In my Zidoo I have turned off HDMI cec but sadly everytime my soundbar turns on, it always turns on Zidoo device.

All of my devices are on latest firmware.

Any tip is appreciated

Re: Samsung Q800C soundbar problem with dual hdmi connection.

Mirko_Brand — Wed, 25 Oct 2023 14:32:34 GMT

Unfortunately I cannot help regarding your issue, but maybe you can help me with mine...

Please check this topic: https://eu.community.samsung.com/t5/audio-video/samsung-hw-q800c-firmware-quot-1003-6-quot-dts-codec-regression/m-p/8363976#M16524

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Samsung Q800C soundbar problem with dual hdmi connection.

Re: Samsung Q800C soundbar problem with dual hdmi connection.