topic Re: Volume number not showing in Audio & Video

Volume number not showing

WholemealBean — Wed, 06 Jan 2021 20:09:08 GMT

I recently got a new sound bar. It connects fine with no issues and I can control the volume with the Samsung remote but I no longer have a number for the volume, only a plus / minus when I move the volume up and down. Is there anyway to have the numbers appear?

Re: Volume number not showing

Haiko1 — Thu, 07 Jan 2021 09:57:09 GMT

I have a Samsung TV and my old Sony G700 soundbar was showing the volume number.

But my Samsung Q900T soundbar isn't showing the volume number.

Why can't Samsung doing this with their own product?

Re: Volume number not showing

Courtney39 — Sun, 24 Jan 2021 01:08:36 GMT

I was also frustrated by this when I purchased my soundbar last Summer. Then, suddenly in Fall, Samsung sent an update to my TV, and the numbers began appearing on my screen again. Yesterday, my soundbar suddenly disconnected from my TV. When I turned it on again, the volume numbers disappeared again. Sooooo frustrating! I spent an hour chatting with Samsung and received no help.

Re: Volume number not showing

zkzk — Fri, 19 Nov 2021 10:51:21 GMT

I would like to emphasize that this is both visual and performance issue. I had this a couple months back with my Q60T tv and HW-T450 soundbar, couldn’t fix it no matter what I’ve tried. Volume numbers suddenly disappeared. After a while, when I turned on my tv the volume numbers were there again. So same thing happened now and numbers are disappeared, it’s just plus and minus. It is extremely frustrating, you can’t turn up or down the volume smoothly since the response time is so poor compared to before. [Somehow solved, read next comment maybe it helps.]

Re: Volume number not showing

zkzk — Fri, 19 Nov 2021 11:02:25 GMT

[Long story short, connect soundbar via bluetooth and switch it back to optical.]

Okay, after some trial and error I think I kind of figured this thing out. For those of you out there still having this issue, try this and maybe it helps. First I updated soundbar firmware via usb drive, I have no idea if this made any difference at all. Then I connected the soundbar to the tv using bluetooth, the numbers appeared on the screen here but it was still connected via bluetooth which is not optimal. So I switched audio back to optical from the tv audio settings menu. Now it is connected via optical and I can see volume numbers, can turn up and down as smooth as before.

Re: Volume number not showing

Nag2 — Sun, 23 Oct 2022 14:16:49 GMT

iam also having same issue pease help me.

Re: Volume number not showing

eddant — Mon, 26 Dec 2022 19:51:31 GMT

I also have the problem, only see the + and -. My sound bar is sonos beam connected with HDMI arc. Worked fine on 5 year old tcl Roku tv. Volume level displays when no sound bar attached, but doesn't with sound bar?!!

Re: Volume number not showing

Graham17 — Sat, 11 Feb 2023 06:31:17 GMT

Same problem here with a QE50QN90BA bought new for Christmas. Its software has been fully updated, but no numbers are displayed for volume when connected to a sound bar via HDMI-CEC. Reading this thread it seems to be a known TV software problem, which is very disappointing for a so-called ‘Smart’ TV. Please fix this fault Samsung.

Re: Volume number not showing

Slavaz777 — Mon, 20 Mar 2023 05:41:43 GMT

I have absolutely the same problem hope Samsung will solve this issue soon.

Re: Volume number not showing

birkiki — Wed, 31 May 2023 09:13:29 GMT

Hello. I have a QN95B and the exact same thing happens. It does not show numbers when raising-lowering volume. An urgent solution, please.
Greetings.

Re: Volume number not showing

juppyspu — Mon, 10 Jul 2023 16:08:39 GMT

Unpair and delete soundboard then reconnect and pair same soundbar...weird!

Re: Volume number not showing

birkiki — Tue, 11 Jul 2023 08:16:33 GMT

"Unpair and delete" ? The connection between the sound bar and my TV QN95B is with eARC. It's not with bluetooth...
Thank you.

Re: Re: Volume number not showing

juppyspu — Tue, 11 Jul 2023 08:24:37 GMT

It may help all the others who are connected via Bluetooth though like me!

Re: Volume number not showing

birkiki — Sun, 16 Jul 2023 11:54:26 GMT

I still have the same problem with a QN95BA (2022) TV and a Bose 900 soundbar connected with eARC.

Nobody knows a solution yet?

Thank you all !!!!

Samsung, wake up already !!!!

Re: Volume number not showing

Jorze — Wed, 19 Jul 2023 02:00:27 GMT

Please Samsung

Replaced my 55 inch Samsung connected to my Sonos via optical and had volume numbers with no problems installed new 85 inch Samsung connected the same way. All I get is + and - and that is frustrating. FIX IT!

Re: Volume number not showing

Rob157 — Thu, 20 Jul 2023 06:53:57 GMT

Same here. Just started happening all of a sudden. Can not get number back. Factory re-started sound bar (holding + and - at same time for 5 seconds. All it did was turn sound bar off and put sound setting back to 0.

Re: Volume number not showing

Tvqn90c — Sun, 23 Jul 2023 14:31:30 GMT

Is there an update to this? I have a qn90c with a sonos arc. Volume only shows a plus and a minus. In the middle show a speaker box on the left side of the screen.

Re: Volume number not showing

Rob157 — Sun, 23 Jul 2023 19:54:18 GMT

My soundbar numbers on TV screen have come back after I scrolled through soundbar "sound mode" settings on soundbar remote.

Re: Volume number not showing

birkiki — Mon, 24 Jul 2023 20:12:09 GMT

Good information. What brand of tv and sound bar do you have?
Thank you!

Re: Volume number not showing

Rob157 — Tue, 25 Jul 2023 21:38:04 GMT

Both Samsung. With both TV and soundbar powered on, scroll through the :sound mode" settings on soundbar. This did the trick for me. I tried everything, then this. Few days and still all good.