topic Re: Re: Re: No dolby atmos in Audio & Video

No dolby atmos

sebaonp — Tue, 29 Nov 2022 08:43:41 GMT

Hi does anybody know how to setup tv with soundabr to get the dolby atmos . I have a LG c1 TV with samsung hw-q930b soundbar and can't get the dolby atmos from it . All I do the sound I'm getting is dolby digital plus but no atmos

The soundabr is connected to the TV by hdmi earc port and af far ad my knowledge goes i have the right setting on the TV as well but no atmos

The tv sound is to pass through

Re: No dolby atmos

walkerx — Tue, 29 Nov 2022 08:51:06 GMT

Not sure but on the C2 you have specifically enable atmos passthrough

Re: Re: No dolby atmos

sebaonp — Tue, 29 Nov 2022 09:10:14 GMT

How do you do it on c2 ? I'm assuming it will be the same on c1. But if you mean what I think it is ( toogle the dolby atmos "swipe " in the setting ) it won't work as this is to activate dolby atmos on TV speakers.

Re: No dolby atmos

walkerx — Tue, 29 Nov 2022 09:12:52 GMT

U then have to enable earc to output to external speakers. You can also do it when watching a press the settings button

Re: Re: No dolby atmos

sebaonp — Tue, 29 Nov 2022 09:16:08 GMT

The aerc is enabled and the sound is set to pass through, still no atmos

Re: Re: Re: No dolby atmos

walkerx — Tue, 29 Nov 2022 09:49:57 GMT

I'll have to check later today. And will post back how setup on the c2 I have. I do have a marantz nr1711 avr connected, but should be same principle as when originally setting up the installer had issues getting it to work but it took me a bit if digging to sort it.

Re: Re: Re: Re: No dolby atmos

sebaonp — Tue, 29 Nov 2022 09:53:59 GMT

I would really appreciate it . Thank you

Re: Re: Re: Re: Re: No dolby atmos

walkerx — Tue, 29 Nov 2022 16:11:37 GMT

This is how mine is setup. Title playing is Stand By Me on Sky Q UHD with Dolby Atmos.

Re: Re: Re: Re: Re: No dolby atmos

walkerx — Tue, 29 Nov 2022 16:13:06 GMT

Sound is set to this

Re: Re: Re: Re: Re: Re: No dolby atmos

sebaonp — Tue, 29 Nov 2022 21:26:31 GMT

Checked my settings and have them the same way as you but still not atmos sound . But thank you really appreciate it

Re: Re: Re: Re: Re: Re: Re: No dolby atmos

walkerx — Sat, 03 Dec 2022 11:11:59 GMT

Are there any settings on the soundbar?

Re: Re: Re: Re: Re: Re: Re: Re: No dolby atmos

sebaonp — Sat, 03 Dec 2022 11:21:14 GMT

Just the basic setting on the soundbar (set for adaptive sound) 100% sure it is earc port i have even tried 3 different hdmi 2.1 cables and still no atmos

Re: Re: Re: Re: Re: Re: Re: Re: Re: No dolby atmos

walkerx — Sat, 03 Dec 2022 15:35:03 GMT

What is full model of the LG? Have you tried LG themselves for info? Is there anyone you know that can help test using an atmos avr?

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: No dolby atmos

sebaonp — Sat, 03 Dec 2022 16:01:16 GMT

No m8 no avr I can check and yes I have spoke to both lg and samsung, but they back and forth

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: No dolby atmos

Watta — Sat, 11 Feb 2023 17:03:34 GMT

Hi I've got a LG cx and same sound bar and I can only get Dolby true hd. Did you sort it?

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: No dolby atmos

sebaonp — Sat, 11 Feb 2023 17:26:14 GMT

No i did not and i stopped trying as both lg and samsung blame each other . So unfortunately if you do not match your products from the same brand you get no help

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: No dolby atmos

Watta — Sat, 11 Feb 2023 17:34:06 GMT

It's strange I play a 4k disc that I know has atmos and when I press information it only says Dolby true hd

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: No dolby atmos

sebaonp — Sat, 11 Feb 2023 17:38:43 GMT

I have the same problem, netflix, disney content any stuff that says dolby atmos . But all I get is dolby true HD

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: No dolby atmos

Watta — Sat, 11 Feb 2023 20:21:23 GMT

It's now displaying Dolby Atmos when I watch a 4k dvd. I reset the sound bar and reconnected the speakers

Did you try playing 4k discs

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: No dolby atmos

Seyser4 — Tue, 28 Feb 2023 19:32:08 GMT

Same problem here. Juist bought Q990B icw LG C2… I have noticed when you switch output on tv to pass through it will show Atmos in Netflix when you select a movie, but it is nog popping up when it starts playing. If you select pcm or auto it will only show Spatial audio…so maybe it works but not showing while playing???