topic Q600a Soundbar won't turn off automatically in Audio & Video

Q600a Soundbar won't turn off automatically

misabgd — Tue, 04 Oct 2022 16:32:55 GMT

My problem is that tv won't turn off soundbar upon shutting off. When both are off and i turn on the tv, it turns on soundbar automatically. But when i turn tv off, tv won't turn off soundbar - soundbar stays on and is warm on full power. I have to turn soundbar off via its remote. How can i make my tv shut off sounbar automatically?

I have QE50Q60A tv connected to Q600A soundbar via HDMI. HDMI eARC is enabled (says HDMI-eARC mode Auto on tv, and on soundbar it displays TV ARC). Anynet+( HDMI-CEC) is enabled on tv.

I tried turning soundbar off, reconnecting power to it, hard reset (presing volume keys together) and nothing helps.

TV firmware T-NKLADEUC-2101.0

soundbar firmware 1005.2

Re: Q600a Soundbar won't turn off automatically

Obsydian — Tue, 04 Oct 2022 16:53:16 GMT

Not what you want to hear, but I think I solved it previously by resetting and power both down, basically start over

Re: Q600a Soundbar won't turn off automatically

misabgd — Tue, 04 Oct 2022 17:49:53 GMT

Thanks Obsydian, it worked after resetting tv.

Re: Re: Q600a Soundbar won't turn off automatically

Obsydian — Tue, 04 Oct 2022 18:56:23 GMT

No problem 😊