topic Re: Q60T Soundbar Firmware update in Audio & Video

Q60T Soundbar Firmware update

steca41 — Thu, 18 Mar 2021 23:22:08 GMT

I own the Q60T soundbar and had problems with the sound. it was like an anoying whistling noise when using on low volume.

After a bit of research i discovered that a firmware update has recently been released for the Q60T. After i installed the update, Im happy to report that the issue has gone away.

Here is a link to the samsung support page where you will find the update to download - https://www.samsung.com/uk/support/model/HW-Q60T/XU/

Instructions to install as from the support page;

Step1. How to prepare the USB Memory Drive
2. Unzip the downloaded files.
1. Download the firmware file from Samsung.com into your computer
3. Connect an USB Memory Drive to an USB port of your PC.
Copy the unzipped file to the USB Memory Drive.
4. Confirm that the file has been added to the top folder of the USB memory drive.
5. Safely disconnect the USB memory drive by clicking in ‘Safely Remove’ in Task Bar.

[Caution]
1. The following events may interrupt the update process and result in permanent
damage to the unit.
1) Unplugging the power cord while the update is in process.
2) Power Outage while the update is in process.
3) Removing the USB memory drive while the update is in process.
2. Please do not re-name any of update files.
We do not guarantee any defects caused by renaming the software file.

Step2. How to upgrade the Firmware by USB
1. Turn on the unit and insert the USB drive into the USB port on the bottom of the unit.
2. Press the source button( ) on the top panel or remote to select USB mode.
The update will start automatically in less than one minute.
3. A sequence of “UPDATE” → Progress(%) → “ON” will appear on the display.
It would take around 2 minutes.
※ Important
Please DO NOT turn off the power or remove the USB while the update.
※ We recommend initialize the unit after update firmware is completed.
. Turn on the unit and then press and hold "VOL +" & "VOL -" button
on the top panel for 5 seconds. The unit will appear "INIT“ on the display

If anyone else has issues with this soundbar, I hope this helps.

Re: Q60T Soundbar Firmware update

ChrisM — Sat, 27 Mar 2021 14:33:06 GMT

Thanks for sharing, @steca41!

Re: Q60T Soundbar Firmware update

Members_e6Qgv7r — Thu, 03 Jun 2021 09:38:10 GMT

This issue is solved, I have another issue.

During a Film my soundbar suddenly stops giving sound. I Have a Samsung TV 4K QE75Q65TASXXN.

Only after reset of TV and sounbar it works again.

Is this also solved with this update?

Re: Q60T Soundbar Firmware update

Ilkeston — Fri, 25 Jun 2021 14:45:12 GMT

Wow!!!!

Thanks a mill completely resolved the problem. If anyone else sees this just follow this guys instructions.

Top man. Thanks.

Re: Q60T Soundbar Firmware update

TCommando — Sat, 27 Nov 2021 19:21:40 GMT

Hi.

Does your soundbar have too quiet sound? Volume is much louder in Spotify app than in Youtube app. When I watch TV channels then I must crank volume up to 20. Its so weird that Samsung still cant fix this bug.

Re: Q60T Soundbar Firmware update

JCtheWizard — Sun, 16 Feb 2025 18:32:28 GMT

While I am attempting to perform firmware upgrade the problem I noticed a few days ago relates to the LED Display. It seems to have gone bonkers. As an example, after placing the USB drive in the sound bar ant then using the selection button nothing showed up with USB Instead it looked like a S and a B stacked on top of each other.