topic Re: HW-N300 Automatically changes to AUX mode in Audio & Video

HW-N300 Automatically changes to AUX mode

Arpan — Thu, 02 Apr 2020 06:12:01 GMT

Hello,

My HW-N300 soundbar is around 9 months old. It was working fine until now.

The issue is whenever I change to any other mode, other than AUX mode, it goes back to AUX mode in about 1-2 minutes. The volume also lowers to a specific level by itself after some time.

Its works fine in AUX mode, but I am not being able to play in any other mode.

Also, the source mode and turn off/on button isn't working, although the volume up and down are working fine.

I cannot bring it to service centers, as all are closed now due to COVID-19 situation.

Also updating firmware is not possible, since USB mode doesn't sustain for 3 minutes. Any help would be appreciated.

Re: HW-N300 Automatically changes to AUX mode

Cloud9 — Wed, 29 Apr 2020 13:03:32 GMT

Hi,
You can try to reset the Soundbar by pressing and holding the POWER and SOURCE button on the unit at the same for 5 secs while the soundbar id OFF.

Re: HW-N300 Automatically changes to AUX mode

mason9466 — Tue, 07 Jul 2020 00:21:59 GMT

I am having the exact same issue with my brand new soundbar. I cannot get the soundbar to stay on Din setting. Did resetting it work or did you ever find a fix?

Re: HW-N300 Automatically changes to AUX mode

Sree2 — Mon, 07 Dec 2020 17:30:47 GMT

Hey Mason, have you found a solution for this? I'm facing the same trouble as well.

Re: HW-N300 Automatically changes to AUX mode

mason9466 — Tue, 08 Dec 2020 00:15:37 GMT

Sadly, no. Samsung customer service was no help either. I had to return it to Wal-Mart.com where I bought it. I've done a bit of research and it seems like there was a bad run with this model.

Re: HW-N300 Automatically changes to AUX mode

Mahmoud Sadoun — Mon, 05 Jul 2021 00:01:31 GMT

Any updates, please !!!

Re: HW-N300 Automatically changes to AUX mode

Kwanele Khumalo — Thu, 26 Aug 2021 08:37:56 GMT

Hi. I am having the same problem. Ny soundbar works through the USB, AUX and Bluetooth but it never lasts for something like a minute, it changes the mode on its own. Any assistance

Re: HW-N300 Automatically changes to AUX mode

gilfred — Sat, 02 Apr 2022 19:51:31 GMT

is there any solutions in this issue? i have the same problem, i tried to reset and update also, but nothing happens, stays the issue