https://eu.community.samsung.com/t5/accessories/smarttag-2-won-t-connect/m-p/14314350#M8399 <P>My #SmartTag2&nbsp;won't connect to my phone. I've tried all the troubleshooting options, reset the tag, took out and changed the battery, reset the app, and nothing works. I keep getting Error Code: 05-300. How do i contact Samsung for help</P> Wed, 11 Mar 2026 13:19:21 GMT JayKnox5 2026-03-11T13:19:21Z https://eu.community.samsung.com/t5/accessories/smarttag-2-won-t-connect/m-p/14314350#M8399 <P>My #SmartTag2&nbsp;won't connect to my phone. I've tried all the troubleshooting options, reset the tag, took out and changed the battery, reset the app, and nothing works. I keep getting Error Code: 05-300. How do i contact Samsung for help</P> Wed, 11 Mar 2026 13:19:21 GMT https://eu.community.samsung.com/t5/accessories/smarttag-2-won-t-connect/m-p/14314350#M8399 JayKnox5 2026-03-11T13:19:21Z https://eu.community.samsung.com/t5/accessories/smarttag-2-won-t-connect/m-p/14314414#M8400 Is it a new tag and NOT paired to another before ? If it is associated with another device then this will cause a problem... I found this when my partner gave me her smarttag that she didnt use.<BR /><BR />What phone are you pairing to ?<BR /><BR />If it is a new tag device and it is being paired to a reasonably recent phone then it should work.<BR /><BR />You can contact samsung on the support page from here... click on this members app... the support icon... and discuss on there over the phone or the chat service.<BR /><BR />Smiley Wed, 11 Mar 2026 13:29:01 GMT https://eu.community.samsung.com/t5/accessories/smarttag-2-won-t-connect/m-p/14314414#M8400 smiley 2026-03-11T13:29:01Z