topic Re: Duo Wireless Charger Flashing Red lights in Accessories

Duo Wireless Charger Flashing Red lights

Swampmeister — Wed, 15 May 2019 14:52:47 GMT

When I plug in my charger, using the provided plug and cable, the 2 LED lights flash green, amber and then red. The lights continue to flash red and nothing will charge when placed on the unit.

I have tried numerous sockets and different combinations of plug and cable without any change.

Does anyone have any ideas?

Re: Duo Wireless Charger Flashing Red lights

RJH0692 — Mon, 18 Mar 2019 10:20:37 GMT

This has happened to mine too! I hope someone has an answer!

Re: Duo Wireless Charger Flashing Red lights

KrisGaddie — Fri, 12 Apr 2019 06:21:51 GMT

Mine is brand new and doing this Ugh. Just paid 100 bucks

Re: Duo Wireless Charger Flashing Red lights

Swampmeister — Sun, 14 Apr 2019 20:32:10 GMT

@KrisGaddie wrote:
Mine is brand new and doing this Ugh. Just paid 100 bucks

Have you had any joy from Samsung?

They seem to ignore my requests for assistance. This suggests to me that there's an inherent design problem.

Re: Duo Wireless Charger Flashing Red lights

Jcsc0912 — Sun, 28 Apr 2019 23:12:15 GMT

Same issue on my side. Got it with my Samsung watch and work for a wile. Just got my samaung s10. Ive use the charger for a few time with the watch ans s10 and now stop charging just the red blinking lights.

Asked help from samsung and they refused the warranty since i pre order from amazon...

Any luck on fixing this?

Re: Duo Wireless Charger Flashing Red lights

Basher1967 — Wed, 08 May 2019 14:56:26 GMT

The Red lights flashing would normally indicate that the charger you are using with the Duo Pad is not the right charger. Please can you check on the unit plugged into the wall that is a EP-TA300 ending in GB and can you confirm where you got the unit from please. If your using the charger that came in the box with your handset or wearable, this will not be enough power to run the Duo unit.

Re: Duo Wireless Charger Flashing Red lights

KrisGaddie — Wed, 08 May 2019 19:16:40 GMT

I used the charger right out of the box and the cord that came with it. I purchased it at AT&T Wireless Store

Re: Duo Wireless Charger Flashing Red lights

Basher1967 — Thu, 09 May 2019 12:37:19 GMT

HI Kris

Can you confirm the Product code on the side of the Wall plug please so we can be sure you recieved the correct charger in box for the Duo Pad charging unit.

Thanks

Re: Duo Wireless Charger Flashing Red lights

Swampmeister — Fri, 10 May 2019 15:51:57 GMT

Basher,

You are the man!! Spot on solutioneering!

I made sure I used the supplied plug unit - easy to tell which one is which as the correct one is larger, and it works as advertised.

I'm a little disappointed that it's taken so long to get such a simple (and to be frank - obvious) solution. However, the main thing is that I have a fix.

Thanks again.

Re: Duo Wireless Charger Flashing Red lights

Basher1967 — Fri, 10 May 2019 17:02:32 GMT

No problem, glad i could help.

Sorry its taken so long but if it's any consolation, lots of people use the wrong charger or lose theres and just buy one from the internet without making sure its powerfull enough to run the duo unit. The standard AFC charger (EP-TA20) isn't powerful enough and it has to be a Samsung charger to work.

Thanks

Re: Duo Wireless Charger Flashing Red lights

Darky2 — Sun, 14 Jul 2019 16:55:42 GMT

Wow, at this stage.. lets say we travel and dont want to bring that bulky charger, we plug to our laptop menas wont work either since is not the charger that came with it.. kind of annoying

Re: Duo Wireless Charger Flashing Red lights

Joy1223 — Sat, 27 Jul 2019 23:39:08 GMT

I checked the charger i used. It's the same EP TA300 , the one included in the box. But still 2 red lights are flashing and i couldn't charge my phone. What other solutions i could do? Thanks

Re: Duo Wireless Charger Flashing Red lights

Darky2 — Sun, 28 Jul 2019 09:58:42 GMT

Hi, so this means we can not use our laptop to make the charger work?

Re: Duo Wireless Charger Flashing Red lights

LMitch — Sun, 15 Sep 2019 08:50:00 GMT

Hi there,

Is there anywhere that this EP-TA300 plug could be bought if one was to lose it?

thanks.

Re: Duo Wireless Charger Flashing Red lights

Samson11 — Wed, 18 Sep 2019 22:08:23 GMT

Hi.

I had the same problem as you, and was using the correct, supplied charger.

I tried everything and could not re-set the blinking lights.

What worked for me was powering it with a weaker Samsung AFC charger for a while; then switched back to the original EP TA300 charger, and it re-set itself and worked first time !!

@Joy1223 wrote:
I checked the charger i used. It's the same EP TA300 , the one included in the box. But still 2 red lights are flashing and i couldn't charge my phone. What other solutions i could do? Thanks

Re: Duo Wireless Charger Flashing Red lights

FrankWWebbJr — Mon, 04 Nov 2019 22:51:46 GMT

first time commenting on a "help needed" post.... because something needs to be done about this hardware issue.

I found a temporary solution for this issue....

Bought a brand new Samsung Dual Fast Charger (2.0/fast charge).

Out of the box, no issues.

After unplugging the device (1) time, blinking yellow lights issue.

Read through this thread and ensured the TP-TA300 power adapter was utilized.

Got lucky and wiggled the cable into the Dual Charging dock and the lights went off. I believe the issue has to do with the power connector connection. I've replicated the issue a few times and that corrects it.

Recap: unplugging the charging cable from the dock and reconnecting the power connector (in the dock) while pressing firmly; the lights will go out (until you put a device on it)

Hope this helps!

Re: Duo Wireless Charger Flashing Red lights

Swampmeister — Tue, 05 Nov 2019 18:36:44 GMT

The key is to use the correct charger.

In your case it would seem like you have a dodgy cable or charger unit.

Re: Duo Wireless Charger Flashing Red lights

ButchN — Mon, 25 Nov 2019 04:53:03 GMT

To anyone saying the charger is EP-TA300 ending in GB, well, I have the new duo flat & the 1st duo that the phone stands at an angle, & both chargers that came with them are EP-TA300, & neither of them end with GB. Next!!

Re: Duo Wireless Charger Flashing Red lights

Trapper44 — Mon, 09 Dec 2019 05:48:19 GMT

^^^ same here

Re: Duo Wireless Charger Flashing Red lights

CarlosAyalaS — Thu, 19 Dec 2019 11:17:44 GMT

Hello, i have the se problem u had, but i dont have the original plug, by any chances could you take a photo of it? In the output of the tall one says 12v?