topic Re: Re: Valid mail providers in Accessibility

Valid mail providers

eurofis — Wed, 24 Jul 2024 13:53:29 GMT

So I have just purchased my first Samsung product.

Shouldn't I feel welcome and shouldn't it be like a breeze to get an account?

Even tuta is one of the most recognized, secure and spam free mail providers in Europe I get this message:

"@tutanota.com accounts aren't supported."

No explanation, no suggestions, nothing but insolences...

The problem seems to be more than common.

Please do not revile in the style of "I do understand your frustration...", but simply reply with a link to a list of valid mail providers....

Re: Valid mail providers

Robin999 — Wed, 24 Jul 2024 14:20:30 GMT

Hi,

This may be a regional thing. Are you based here in the UK or elswhere. You've posted to the UK users community. If outside of the UK, then It may be better posting to your local community where you will receive a more tailored response.
Alternatively, you can send feedback directly to Samsung using your Samsung members app. Just head to the support section and tap 'Ask questions '

Re: Valid mail providers

JAMES4578 — Wed, 24 Jul 2024 14:27:28 GMT

It is not one I have used but Tuta's Headquarters are in Germany , a review of the service here https://uk.pcmag.com/security/131923/tutanota-premium , there is also a free service. As mentioned reach out to support, many email providers will be supported though. I

Re: Valid mail providers

eurofis — Wed, 24 Jul 2024 15:22:18 GMT

Thank you for your reply. Actually, the address bar in my browser reads eu.community.samsung.com. I guess Samsung haven't yet discovered that UK left eu. And yes: This is indeed my local community

As suggested by @JAMES4578 answer, tuta is very popular in UK too.

Well, I do not have the Samsung app and do not expect it to work on any phone I own.

Re: Re: Valid mail providers

Robin999 — Wed, 24 Jul 2024 15:26:38 GMT

Hey, see the link below for the members app.

https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.voc&cId=000006837822

Re: Re: Valid mail providers

eurofis — Wed, 24 Jul 2024 15:51:38 GMT

Thank you

I know this app, but it requires a Galaxy phone or at least a recent Android phone.

It is clearly not inteded for WearOS but for tabs and phones only.

Re: Re: Re: Valid mail providers

Robin999 — Wed, 24 Jul 2024 16:29:11 GMT

Ahhhh righto. You can send your request for features or services to be added via the web version of the community or ask questions in general. See link below for instructions

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-community/m-p/2637894#M5934