topic Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Serious Problem- ZIP code for Card Det.. in Accessibility

Serious Problem- ZIP code for Card Details.

Anonymous User — Wed, 10 Jul 2024 10:35:40 GMT

Hey there, I'm trying to add my credit card to Samsung Wallet, and the only thing that is stopping me is entering the ZIP code. I live in the UK, so I would use a postcode. The ZIP code field only let's me enter 5 numbers, whereas postcodes have more than 5 characters and letters.

Please advise, thanks.

Re: Serious Problem- ZIP code for Card Details.

Robin999 — Wed, 10 Jul 2024 10:38:53 GMT

Hi, is your device a stock UK handset?

Re: Re: Serious Problem- ZIP code for Card Details.

Anonymous User — Wed, 10 Jul 2024 10:48:35 GMT

I'm not sure, ordered off amazon.

Re: Re: Re: Serious Problem- ZIP code for Card Details.

Robin999 — Wed, 10 Jul 2024 10:50:33 GMT

Thanks. Used or new? It could be that the device was meant for another region. Your CSC code will confirm this.

Re: Re: Re: Re: Serious Problem- ZIP code for Card Details.

Anonymous User — Wed, 10 Jul 2024 10:56:15 GMT

I know my CSC code and the phone was refurbished.

Re: Re: Re: Re: Re: Serious Problem- ZIP code for Card Details.

Robin999 — Wed, 10 Jul 2024 11:00:49 GMT

Post a screenshot so we can advise further. Settings>about phone >software information > service provider software version

If the phone was refurbished, then it might not be intended for use in the UK.

Re: Re: Re: Re: Re: Re: Re: Serious Problem- ZIP code for Card Details.

Robin999 — Wed, 10 Jul 2024 11:06:04 GMT

United States CSC code. Suspect the phone has been flashed too.

Re: Re: Re: Re: Re: Re: Re: Re: Serious Problem- ZIP code for Card Details.

Anonymous User — Wed, 10 Jul 2024 11:09:41 GMT

Is that something to be worried about? Can I change it?

Re: Re: Re: Re: Re: Re: Re: Re: Re: Serious Problem- ZIP code for Card Details.

Robin999 — Wed, 10 Jul 2024 11:14:21 GMT

Well, as you are currently experiencing, yes, it's a problem as you can't use Samsung Wallet. With regards to 'changing it', then you'll need to ask elsewhere as we are unable to give instructions regarding flashing, rooting, etc as it's against community guidelines. Your best bet is to Google it. With regards to the actual purchase via Amazon, then you could try getting your money back, especially if the phone was advertised as for use in the UK.

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Serious Problem- ZIP code for Card Det..

Anonymous User — Wed, 10 Jul 2024 11:19:12 GMT

OK thanks 👍

Re: Serious Problem- ZIP code for Card Details.

keith30 — Wed, 10 Jul 2024 11:49:10 GMT

One of the downsides to having a flashed or rooted device is that many banks won't allow having an account with a rooted device using their services. It's something to be aware of.

Re: Serious Problem- ZIP code for Card Details.

JAMES4578 — Wed, 10 Jul 2024 12:23:38 GMT

With 3rd party sellers on Amazon it is important to all the checks/ask questions to ensure it is a Uk device. often non European versions are sold without this being specified.