onderwerp Problems with Odyssey G6 monitor in Televisie

Problems with Odyssey G6 monitor

candystoney — Mon, 18 Sep 2023 18:25:27 GMT

Hi, can you tell me why my monitor Odyssey g6 every 3 minut show me this message at screen? And every time i need to plug out DisplayPort. And after that everything work. How to remove this from screen. Thx

Re: Problems with Odyssey G6 monitor

DTrooper — Tue, 19 Sep 2023 05:58:49 GMT

Try disabling 10bit colors in the Nvidia control panel.

”assuming you have a Nvidia card.”

Re: Problems with Odyssey G6 monitor

candystoney — Tue, 19 Sep 2023 14:01:24 GMT

no, its dosn`t help

Re: Problems with Odyssey G6 monitor

MartijnK — Wed, 20 Sep 2023 10:41:49 GMT

Hi @candystoney, good afternoon.

Thank you for reaching out to us! Is the monitor up-2-date? And do you also get this message when try a different DP cable? Did you also try a HDMI or USB-C cable?

At the product page I also see an update off August this year, did you see this also?

Kind regards,

Martijn

Re: Problems with Odyssey G6 monitor

candystoney — Wed, 20 Sep 2023 10:53:04 GMT

i used 2 difrent DP cable the same problem, hdmi i dontr try and i dont want use hdmi cable. all update installed its start the first day when i buy this monitor

Re: Problems with Odyssey G6 monitor

MartijnK — Wed, 20 Sep 2023 10:56:13 GMT

Do you also get this notification when you connect the monitor to a different computer? When this doesn't mak any difference and the monitor is this young, perhaps yo can change this for a new one.

Kind regards.

Re: Problems with Odyssey G6 monitor

Ian29292 — Mon, 15 Apr 2024 16:23:03 GMT

I Have the same problem please please if you find a Solution tell me

Re: Problems with Odyssey G6 monitor

Ajay-A — Tue, 16 Apr 2024 15:12:16 GMT

Hallo @Ian29292,

Thank you for your message. Is it connected from HDMI to displayport, or fully with with the displayport?

With kind regards,

Ajay

Re: Problems with Odyssey G6 monitor

KristianAK — Wed, 27 Nov 2024 16:54:09 GMT

I have the same error.
With HDMI.
Works for 1-2 minutes and then this screen appears. If I go into "source" on the screen, the PC appears to be turned off even though my laptop is powered on and everything works on it.
Can turn it off and then it works again - for 1-2 minutes.
Screen is brand new. A few hours old. Latest update on it.

Re: Problems with Odyssey G6 monitor

Ajay-A — Fri, 29 Nov 2024 12:11:33 GMT

Hallo @KristianAK,

Thank you for your message and congratulations with the purchase of your Odyssey G6 monitor! Does the message still appear when you reinsert the HDMI cable, try a new cable and disconnected it from the poweroutlet for a few minutes?

With kind regards,

Ajay