Samsung S8 does not connect to Gear VR or USB-C powerbank

The_Rutger — Mon, 16 Oct 2017 12:22:29 GMT

My first batch Samsung S8 (apr. 2017) had no issues connecting to my Gear VR with Controller, never missed a beat.

Ever since my holiday last week to Vietnam it does not recognize the gear VR when I plug it in.

My friend's samsung S8 (Relatively new) does work immediately when it is plugged into the Gear VR.

The next test I performed is with the Anker Powercore 20100+ Powerbank which has 3 outlets. 2x Ordinairy USB and 1x Usb-C.

The normal USB to USB-C works as supposed to but the USB-C to USB-C charging does not work.
Again, it works on my friend's S8 without a problem.

I have performed a Cache wipe and Factory reset, both without any changes in behaviour.

I suspect the humidity of Vietnam has affected the USB-C port, as I used to get a lot of "Moisure Detected in Charging Port" notifications during my holiday. Is there a fix?

Re: Samsung S8 does not connect to Gear VR or USB-C powerbank

Rohit — Tue, 17 Oct 2017 08:26:59 GMT

I think that the best thing you can do is to go back to the store or let Samsung pickup your Phone.

Backup and reset:
http://smsng.nl/resetmobfbwc

Pick up: service: http://www.samsung.com/nl/support/selfservice/#ophaalservice

Good Luck!

onderwerp Re: Samsung S8 does not connect to Gear VR or USB-C powerbank in Overige Smartphones

Samsung S8 does not connect to Gear VR or USB-C powerbank

Re: Samsung S8 does not connect to Gear VR or USB-C powerbank