téma Odyssey G5 27' G51C firmware update ?? v Samsung Lounge

Odyssey G5 27' G51C firmware update ??

idris mamri — Thu, 27 Jul 2023 23:20:37 GMT

i cant seem to find the firmware update for this specific monitor anywhere, i would have more luck finding a unicorn, the model names that i could gather are G51C LS27CG510EMXUE and s27cg510em, thanks in advance

Re: Odyssey G5 27' G51C firmware update ??

Daniel-M — Fri, 28 Jul 2023 12:28:22 GMT

Hi!

I will try to find this out for you. I will return with an answer as soon as I have found it.

Re: Odyssey G5 27' G51C firmware update ??

Daniel-M — Fri, 28 Jul 2023 13:01:33 GMT

What firmware do you currently have on the monitor?

You can find it by opening the onscreen display and navigating to information.

Re: Odyssey G5 27' G51C firmware update ??

idris mamri — Fri, 28 Jul 2023 15:37:23 GMT

its mje-g51c27gla-1000.5

Re: Odyssey G5 27' G51C firmware update ??

idris mamri — Mon, 31 Jul 2023 14:26:59 GMT

hello @Daniel-M , did you find it ? its mje-g51c27gla-1000.5

Re: Odyssey G5 27' G51C firmware update ??

Daniel-M — Mon, 31 Jul 2023 14:34:02 GMT

Unfortunately I couldn't find any update. I have taken this up internally and am awaiting a response. I will get back to you as soon as I get an answer.

Re: Odyssey G5 27' G51C firmware update ??

idris mamri — Tue, 08 Aug 2023 14:50:35 GMT

so mr @Daniel-M did you receive any information about the update ?

Re: Odyssey G5 27' G51C firmware update ??

Daniel-M — Thu, 10 Aug 2023 09:32:05 GMT

Unfortunately I haven't received it yet. As we are in a holiday period, it will unfortunately take a little longer to get an answer. I will get back to you as soon as I get an answer.

Re: Odyssey G5 27' G51C firmware update ??

pathoftolik — Wed, 16 Aug 2023 04:17:35 GMT

it seems like either the procedure for searching for the firmware of a monitor that has been on sale for a long time, or is too bureaucratic, or the KPI for it is not assigned to the support staff, so they will look for it until this monitor model goes into write-off. I have the same monitor and also can't find the firmware (severe problems with the central button, which in another discussion they haven't been able to fix for two years). Kontora pidorasov

Re: Odyssey G5 27' G51C firmware update ??

idris mamri — Thu, 17 Aug 2023 06:01:13 GMT

Well that's a bad sign, the flickery light is still a problem, I saw a youtube video of a guy who got rid of it by updating his monitor, since there's no update for this monitor means I will have to live with it, kudos to Samsung for releasing 100 identical monitors each with it's own firmware

Re: Odyssey G5 27' G51C firmware update ??

Daniel-M — Thu, 17 Aug 2023 11:14:55 GMT

We have received confirmation from our head office that they have missed posting the update for this model. They are working on putting it up. Unfortunately, I haven't been given any time on when it will be up. You will be able to find the update here when it is ready: https://www.samsung.com/levant/support/model/LS27CG510EMXUE/#downloads

Re: Odyssey G5 27' G51C firmware update ??

idris mamri — Mon, 21 Aug 2023 17:18:28 GMT

Ok i checked the website and the update finally came, thank you so much mr. Daniel. I installed it, but I want to know what does this update brings to the table, VRR (the feature That is the sole reason I requested this update due to flicker issues) isn't in this update, so is this update just few tweaks and minors improvements?

Re: Odyssey G5 27' G51C firmware update ??

Daniel-M — Wed, 23 Aug 2023 12:14:07 GMT

Unfortunately, we cannot see what is included in this update as this model is not sold here in the Nordic countries. We recommend that you contact the local Samsung support in the country where you purchased it for further assistance on this matter.

Re: Odyssey G5 27' G51C firmware update ??

Faruk_ — Mon, 13 Nov 2023 11:50:38 GMT

Hello @Daniel-M

There is a new firmware update file in that website but can not download it. Can you help about this?

https://www.samsung.com/levant/support/model/LS27CG510EMXUE/#downloads

https://downloadcenter.samsung.com/content/FM/202311/20231110100710452/S27CG510.zip

Re: Odyssey G5 27' G51C firmware update ??

Panda_Stonetree — Sun, 10 Dec 2023 21:37:52 GMT

This is the recent updated firmware for your device. Your model code is "LS27CG51x". The "x" means all sub-models so "EMXUE" is irrelevant. Be sure to obtain both the Firmware download and the Firmware manual so you know exactly how to update. It's not that hard, just need to use a properly formatted USB and follow instructions.

Manuals & Downloads
https://www.samsung.com/ae/support/model/LS27CG510EMXUE/#downloads

Firmware File (S27CG510 Firmware) v1002.0_66BC
2023-11-14 / MJE-G51C27GLA-1002.0_66BC