Thema "Re: Re: emails" in Mobile Apps & Services

emails

Eddycasey — Tue, 09 Feb 2021 16:01:35 GMT

Why cant I access emails on my phone?worked fine until January update works perfectly on line so obviously software problem with samsung email app

Re: emails

Pugs1957 — Tue, 09 Feb 2021 21:09:37 GMT

Haven't seen any reports about this before. Try clearing system cache on your device, first. Next thing is remove and replace the account.

Re: emails

Eddycasey — Wed, 10 Feb 2021 10:11:03 GMT

had to clear cache off each individual app however done it
then removed account ,wont let me sign back in allegedly wrong pass word or email ,both of which work fine on BT's website or pop 3 not switched on but surely must be as I can get into account on line

Re: Re: emails

Eddycasey — Wed, 10 Feb 2021 12:07:20 GMT

how do I clear system cache no mention of it in settings access denied when trying to access user manual

Re: emails

Pugs1957 — Wed, 10 Feb 2021 12:15:14 GMT

I use BT email and sometimes get the issue where only the browser works. Good old BT!

Re: emails

Eddycasey — Fri, 12 Feb 2021 15:44:22 GMT

getting very frustrated now got as far as closing old account cant sign in again "can't verify account user name or password incorrect or pop3 not switched on " but it all works properly when I go to bt login page I'm thinking it must be a Samsung software problem

Re: emails

Eddycasey — Fri, 12 Feb 2021 16:48:12 GMT

solved it, undid everything started from scratch and after alot of messing about it's all up and running

Re: emails

MelWolves — Sat, 12 Nov 2022 19:34:22 GMT

These are all questions, no answers.