topic Not all device albums/folders appearing in Google Photos App in Mobile Apps & Services

Not all device albums/folders appearing in Google Photos App

PurlpeSnowKat — Sun, 07 Feb 2021 18:02:39 GMT

Samsung S21 5g

I have 27 device albums defined in my Gallery. Yet only 17 of these appear in Google Photos App>Library>View all>Photos on device and only 17 in the Photo Settings>Backup & Sync>Backup device folders

I have a feeling it depends where the root photo is stored - Internal Storage>DCIM or Internal Storage>Pictures. If it's stored in pictures then the album appears. B

But why are some photos stored in DCIM & some in Pictures?

I could move all the photos from DCIM to Pictures - but I don't know if I'll mess anything up.

OneDrive isn't any better as photos/albums keep appearing & disappearing - so I'd prefer to stay with Google Photos.

I have contacted Google One and they've suggested it's a device issue!

Is anyone else experiencing this or have any suggestions on what to do?

Thanks

Re: Not all device albums/folders appearing in Google Photos App

Retired_Flightmedic — Thu, 21 Oct 2021 02:09:23 GMT

This can be solved by using either the "My Files" app on the mobile device or using your device hooked to a PC.

Found this info from a guy named Mike Dwyer1:

Look in the folder called "DCIM".
Tag/check all the folders **EXCEPT THE CAMERA** folder and MOVE the folders to the PICTURES folder.

After you do that, go back into your Google Photos app and loo at your Device Folders to Sync area for the newly moved folders.

Hopefully they will now be available for you to upload/sync/backup.

This just worked on my fiance's S21 Ultra.

Good Luck!

Re: Re: Not all device albums/folders appearing in Google Photos App

PurlpeSnowKat — Thu, 21 Oct 2021 06:51:31 GMT

Thanks so much....I'll give this a go 👍👍

Re: Not all device albums/folders appearing in Google Photos App

Particle2021 — Sat, 13 Nov 2021 17:10:17 GMT

The fix below worked well, thanks! Move any folders (outside of Camera) from the DCIM to the Pictures folder.

Re: Not all device albums/folders appearing in Google Photos App

ajaypai1971 — Wed, 24 Nov 2021 22:06:55 GMT

that worked! thanks a lot

Re: Not all device albums/folders appearing in Google Photos App

Members_kVdIdvA — Fri, 14 Jan 2022 11:36:54 GMT

Worked for me too, I have been looking for a solution for this for a while. Thanks!

Re: Not all device albums/folders appearing in Google Photos App

BrysonBNN — Wed, 30 Nov 2022 21:34:24 GMT

When I do this it duplicates some of my pictures in those albums. Am I'm doing something wrong?

Re: Not all device albums/folders appearing in Google Photos App

corrinnemin — Mon, 27 Feb 2023 15:03:21 GMT

Hi, I have an S22 and I don't understand after selecting all to "move" it says "move here", but I see no way to move them to Gallery/Picture Folder? Can someone help with this?

Re: Re: Not all device albums/folders appearing in Google Photos App

zkhan96 — Wed, 24 Jan 2024 08:13:37 GMT

This really is a workaround. Is there no fix that doesn't require manual intervention? This feels like a genuine flaw in Samsung's design

Re: Not all device albums/folders appearing in Google Photos App

Leece — Wed, 13 Mar 2024 19:02:07 GMT

Thank you! Worked for me too 😎

Re: Not all device albums/folders appearing in Google Photos App

ZeePhoenix — Mon, 23 Dec 2024 11:35:41 GMT

So, this whole situation has been frustrating the heck out of me trying to figure it out. I found this thread thankfully! However... My brain somehow managed to delete the vital information about not moving the camera album. I think I lost a vast majority of my photos. I'm am literally so distraught I don't know what to do.