https://eu.community.samsung.com/t5/mobile-apps-services/smart-switch/m-p/2660681#M8221 <P>Hi <a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/10660395">@JJT2904</a>, hope you're okay. You'll be able to backup and restore pictures via Smart Switch. Hope this helps.</P> Tue, 19 Jan 2021 12:48:43 GMT AsadM 2021-01-19T12:48:43Z https://eu.community.samsung.com/t5/mobile-apps-services/smart-switch/m-p/2659982#M8219 Can you also retrieve photos of your computer using Smart Switch? Tue, 19 Jan 2021 11:12:54 GMT https://eu.community.samsung.com/t5/mobile-apps-services/smart-switch/m-p/2659982#M8219 JJT2904 2021-01-19T11:12:54Z https://eu.community.samsung.com/t5/mobile-apps-services/smart-switch/m-p/2660681#M8221 <P>Hi <a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/10660395">@JJT2904</a>, hope you're okay. You'll be able to backup and restore pictures via Smart Switch. Hope this helps.</P> Tue, 19 Jan 2021 12:48:43 GMT https://eu.community.samsung.com/t5/mobile-apps-services/smart-switch/m-p/2660681#M8221 AsadM 2021-01-19T12:48:43Z https://eu.community.samsung.com/t5/mobile-apps-services/smart-switch/m-p/2661111#M8225 Hi @AsadM,<BR /><BR />Thank you for trying to help. that is not what I meant, I mean how do you retrieve files using a computer using Smart Switch? Tue, 19 Jan 2021 14:00:18 GMT https://eu.community.samsung.com/t5/mobile-apps-services/smart-switch/m-p/2661111#M8225 JJT2904 2021-01-19T14:00:18Z https://eu.community.samsung.com/t5/mobile-apps-services/smart-switch/m-p/2661459#M8227 <P>Perhaps this will help, <a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/10660395">@JJT2904</a>:&nbsp;<A href="https://www.samsung.com/au/support/mobile-devices/restore-pc-backup/" target="_blank">https://www.samsung.com/au/support/mobile-devices/restore-pc-backup/</A></P> Tue, 19 Jan 2021 14:49:41 GMT https://eu.community.samsung.com/t5/mobile-apps-services/smart-switch/m-p/2661459#M8227 AsadM 2021-01-19T14:49:41Z