topic Re: beta program 3.0 in Mobile Apps & Services

beta program 3.0

Asim14 — Sun, 15 Nov 2020 03:05:00 GMT

Some help please. I joined the beta program I have the Samsung s20 plus phone been a week now no new updates available. Live in the UK. Also not recived November security update as well yet. Model of phone SM-G986B/DS

Re: beta program 3.0

Pugs1957 — Sun, 15 Nov 2020 04:30:38 GMT

Is your phone tied to a carrier?

Re: beta program 3.0

CristianBoldor — Sun, 15 Nov 2020 05:10:37 GMT

I install samsung members for some time now, can't see the banner to join beta program ... is it just me?

Re: Re: beta program 3.0

Asim14 — Sun, 15 Nov 2020 07:44:18 GMT

no its unlocked version not tied to any carrier

Re: Re: beta program 3.0

Asim14 — Sun, 15 Nov 2020 07:49:37 GMT

if you click on bell icon on top right and then go in to notices you should be able to find it there about the beta stuff when open the message click on the image of the phones its for.

Re: beta program 3.0

D184 — Sun, 15 Nov 2020 08:15:58 GMT

What Android and One UI version do you have?

Re: beta program 3.0

Asim14 — Sun, 15 Nov 2020 08:20:07 GMT

I have android 10 and One UI version 2.5

Re: Re: beta program 3.0

Asim14 — Sun, 15 Nov 2020 08:21:06 GMT

service provider version/code. BTU

Re: Re: Re: beta program 3.0

D184 — Sun, 15 Nov 2020 08:25:07 GMT

Thanks, Is the app showing that you are joined? i.e. can you report beta faults etc on the Beta welcome screen within Samsung Members?

Re: Re: Re: Re: beta program 3.0

Asim14 — Sun, 15 Nov 2020 08:31:17 GMT

Thanks for the reply and help. Yes I clicked enrol then said will get updates in 10 minutes or so. Now when I go in to that page it says withdraw option at bottom.

Re: Re: Re: Re: beta program 3.0

Asim14 — Sun, 15 Nov 2020 08:32:21 GMT

no option to to report beta faults.

Re: Re: Re: Re: Re: beta program 3.0

D184 — Sun, 15 Nov 2020 08:38:56 GMT

no problem, I suspect you may need to contact tech support directly (0330-726-7864 UK) or withdraw and re-apply. Seems you have been accepted but the device is not receiving any OTA updates. A quick call to them might be the easiest way to resolve this.

Re: Re: Re: Re: Re: Re: beta program 3.0

Asim14 — Sun, 15 Nov 2020 08:41:16 GMT

Alright will do that. Thanks again for all the help.

Re: Re: Re: beta program 3.0

CristianBoldor — Sun, 15 Nov 2020 08:48:24 GMT

not here

Re: Re: Re: Re: beta program 3.0

Asim14 — Sun, 15 Nov 2020 08:52:25 GMT

Your device unlocked version or locked to a carrier?

Re: Re: beta program 3.0

Rocky502 — Sun, 15 Nov 2020 09:03:08 GMT

I don't see it either.

Re: Re: Re: Re: Re: beta program 3.0

CristianBoldor — Sun, 15 Nov 2020 11:39:54 GMT

unlocked

Re: Re: Re: beta program 3.0

CristianBoldor — Fri, 27 Nov 2020 05:04:57 GMT

someone told me program might be full ...