https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283870#M6786 and finally<P class="mobile-app-image"><span class="lia-inline-image-display-wrapper" image-alt="Screenshot_20201112-214915_Settings_3700.jpg"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/279214iB91EFD2FD0026D7C/image-size/small?v=v2&amp;px=200" role="button" title="Screenshot_20201112-214915_Settings_3700.jpg" alt="Screenshot_20201112-214915_Settings_3700.jpg" /></span></P> Thu, 12 Nov 2020 21:52:09 GMT DUMITRU79 2020-11-12T21:52:09Z https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283745#M6782 Could anyone help ? My smart call app keeps crashing so can't check call log <span class="lia-unicode-emoji" title=":cara_de_decepción:">😞</span> Thu, 12 Nov 2020 21:17:52 GMT https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283745#M6782 faith90 2020-11-12T21:17:52Z https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283861#M6783 Could you have a go and follow the steps as shown in screenshots ?<P class="mobile-app-image"><span class="lia-inline-image-display-wrapper" image-alt="Screenshot_20201112-214826_Settings_3694.jpg"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/279211iB7AD68E0BBA5060D/image-size/small?v=v2&amp;px=200" role="button" title="Screenshot_20201112-214826_Settings_3694.jpg" alt="Screenshot_20201112-214826_Settings_3694.jpg" /></span></P> Thu, 12 Nov 2020 21:50:33 GMT https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283861#M6783 DUMITRU79 2020-11-12T21:50:33Z https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283863#M6784 then<P class="mobile-app-image"><span class="lia-inline-image-display-wrapper" image-alt="Screenshot_20201112-214844_Settings Suggestions_3696.jpg"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/279212i1643A8F467A6A0ED/image-size/small?v=v2&amp;px=200" role="button" title="Screenshot_20201112-214844_Settings Suggestions_3696.jpg" alt="Screenshot_20201112-214844_Settings Suggestions_3696.jpg" /></span></P> Thu, 12 Nov 2020 21:51:11 GMT https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283863#M6784 DUMITRU79 2020-11-12T21:51:11Z https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283866#M6785 then<P class="mobile-app-image"><span class="lia-inline-image-display-wrapper" image-alt="Screenshot_20201112-214858_Settings_3698.jpg"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/279213iDBAA17F00EDFCC95/image-size/small?v=v2&amp;px=200" role="button" title="Screenshot_20201112-214858_Settings_3698.jpg" alt="Screenshot_20201112-214858_Settings_3698.jpg" /></span></P> Thu, 12 Nov 2020 21:51:48 GMT https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283866#M6785 DUMITRU79 2020-11-12T21:51:48Z https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283870#M6786 and finally<P class="mobile-app-image"><span class="lia-inline-image-display-wrapper" image-alt="Screenshot_20201112-214915_Settings_3700.jpg"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/279214iB91EFD2FD0026D7C/image-size/small?v=v2&amp;px=200" role="button" title="Screenshot_20201112-214915_Settings_3700.jpg" alt="Screenshot_20201112-214915_Settings_3700.jpg" /></span></P> Thu, 12 Nov 2020 21:52:09 GMT https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283870#M6786 DUMITRU79 2020-11-12T21:52:09Z https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283871#M6787 Let me if it worked Thu, 12 Nov 2020 21:52:43 GMT https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283871#M6787 DUMITRU79 2020-11-12T21:52:43Z https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283881#M6789 thank you! all sorted thanks so much Thu, 12 Nov 2020 21:55:51 GMT https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283881#M6789 faith90 2020-11-12T21:55:51Z https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283902#M6790 No worries. Take care <span class="lia-unicode-emoji" title=":símbolo_del_pulgar_hacia_arriba:">👍</span> Thu, 12 Nov 2020 22:02:19 GMT https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2283902#M6790 DUMITRU79 2020-11-12T22:02:19Z https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2286783#M6799 mine does the same. the warning message to clear data sounds scary. will i lose my contacts? Fri, 13 Nov 2020 13:55:43 GMT https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2286783#M6799 Hits 2020-11-13T13:55:43Z https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2290340#M6810 Hi . If the problem is sorted , would you mind closing this thread ? <span class="lia-unicode-emoji" title=":símbolo_del_pulgar_hacia_arriba:">👍</span><span class="lia-unicode-emoji" title=":cara_con_una_leve_sonrisa:">🙂</span> Sat, 14 Nov 2020 09:18:50 GMT https://eu.community.samsung.com/t5/mobile-apps-services/hello/m-p/2290340#M6810 DUMITRU79 2020-11-14T09:18:50Z