onderwerp Re: Netflix in Mobile Apps & Services

Netflix

Robbie_R — Sun, 08 Nov 2020 11:59:41 GMT

Since the last system update on my phone on the 2nd of November everytime I try open up my Netflix i keep getting this error message I have attached a screen shot I have tried contacting Netflix they gave me some options to try still nothing worked I have uninstalled the updates for Netflix and disabled it and cleared the data and the cache from the app itself but still its no working has anyone else had this problem and is there a fix ?

Re: Netflix

DUMITRU79 — Sun, 08 Nov 2020 12:04:11 GMT

Hi . What is your device ?

Re: Netflix

Robbie_R — Sun, 08 Nov 2020 12:05:11 GMT

Samsung A41 csc BTU

Re: Netflix

DUMITRU79 — Sun, 08 Nov 2020 12:14:37 GMT

And this happens only when you're using mobile data or when you're using WiFi as well ?

Re: Re: Netflix

Robbie_R — Sun, 08 Nov 2020 12:16:26 GMT

both mobile data and WiFi

Re: Netflix

DUMITRU79 — Sun, 08 Nov 2020 12:23:43 GMT

How familiar are you with flashing a firmware ?

Re: Re: Netflix

Robbie_R — Sun, 08 Nov 2020 12:26:26 GMT

I have done it once but I'm not got through all that I will try find another solution but thanks for your help

Re: Netflix

DUMITRU79 — Sun, 08 Nov 2020 12:28:56 GMT

https://www.sammobile.com/samsung/galaxy-a41/firmware/SM-A415F/BTU/download/A415FXXU1ATJ1/513739/

Re: Netflix

DUMITRU79 — Sun, 08 Nov 2020 12:31:51 GMT

At a glance, i saw that A41 is based on MEDIATEK chip. In the future i would go for a device in the Galaxy S or Note series. Those are very reliable. I've been using them for year with no problems.

Re: Netflix

AjyS — Sun, 08 Nov 2020 12:32:52 GMT

when this happens to me, I open the apps open toggle and clear/close all apps and immediately open Netflix after. works every time.

Re: Netflix

Robbie_R — Sun, 08 Nov 2020 12:33:37 GMT

I've never had any issues with my phone its only the Netflix app

Re: Re: Netflix

Robbie_R — Sun, 08 Nov 2020 12:38:22 GMT

OK will try that cheers