topic Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices. in Mobile Apps & Services

Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

GalAlexi — Thu, 11 Jun 2020 13:57:00 GMT

There are workarounds, such as MyFitness Pal and Health Sync app, these require interim services however.

Please intigrate Mi Body with Samsung health app. I have the Body+ scales.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

AndrewL — Thu, 11 Jun 2020 14:19:55 GMT

@GalAlexi: I have forwarded your request to our Research and Development Team for further clarification about this, and will keep you updated with any feedback they provide.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

Pazee — Sat, 13 Jun 2020 08:11:59 GMT

Any news about this yet?

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

ChrisM — Sat, 13 Jun 2020 11:48:01 GMT

We've not had anything back on this just yet. We'll update this thread as soon as we do.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

Adam4191 — Thu, 18 Jun 2020 22:03:57 GMT

The only reason I purchased the Mi Body Composition Scale 2 was because it is listed in the Samsung Health app as an Accepted Accessory. I assumed it would automatically sync with my Samsung Health app. Now I'm very disappointed and wish I'd done more research before buying it. I didn't think I had to since it was listed right there in Samsung's app! They should remove the Mi Smart Scale entry from the app since it doesn't work. Don't fool more people into buying them just to make them see they wasted their money.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

Pazee — Fri, 19 Jun 2020 07:34:45 GMT

Same here.

First checked the app and from the info in the Health app purchased the scale 🙁

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

GalAlexi — Fri, 19 Jun 2020 10:37:54 GMT

Works on Fitbit fine. Not Samsung.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

muntea — Fri, 19 Jun 2020 13:42:27 GMT

F*** you samsung, I aways have been a fan all my phones were samsungs, 3 galaxies in the house 3 galaxy watches YOU HAVE LISTED XIAOMI SCALES! I expect it to work and it doesn't I also have Mi Body Composition Scale 2, at least remove it from compatibility to not make others buy the same thing 😐 or fix the issue 😐

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

GalAlexi — Wed, 01 Jul 2020 23:57:53 GMT

Bumpity.

Thx.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

Ming_NL — Thu, 02 Jul 2020 05:21:15 GMT

Lurking. I started a thread on the Dutch part of the community.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

AndrewL — Thu, 02 Jul 2020 15:15:23 GMT

@GalAlexi: Our R&D Team have got back to me, and currently they do not have plans to provide the sync option on Samsung Health to use it with third-party companies. However, when the Samsung Health team is ready, they might consider partnership with additional companies to be able to support this suggestion.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

ThomasJ — Sun, 05 Jul 2020 19:13:23 GMT

They should remove it from the accessory list withing samsung health app then. I have just purchased these scales based on the fact they are listed in the app as supported. Will Samsung now give me a refund for my purchase? I assume not but they should.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

Pazee — Sun, 05 Jul 2020 19:52:25 GMT

That's a great idea. Please refund us Samsung.

I also purchased it because it was and still is listed in the app...

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

MontesJr — Thu, 09 Jul 2020 07:04:48 GMT

Same here....i have purchased the Xiaomi Scale because it was listed in the health app. Now i have a smart scale that i can not register with the app because Samsung. Please Samsung, do something with the Xioami scales to be able to register to your app. I know it's not hard, just get over the fact that Xiaomi will probably not pay any fees to Samsung for this and just do it for the users, do it for us for still trusting Samsung. Still....

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

concitorem — Thu, 09 Jul 2020 16:22:19 GMT

Pay me the money back too .. I have the same problem due to false information in your application.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

bberger — Sat, 25 Jul 2020 20:32:05 GMT

That's a showstopper for me. I was looking to splash out for the upcoming Galaxy Watch 3 - but I'm not willing to change my whole ecosystem for it..

Please fix this.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

Piino — Mon, 17 Aug 2020 21:46:20 GMT

Samsung is really unreliable when it comes to health and wearables. My Smartwatch is still waiting for so many features they promised a year ago (ECG, Fall Detection, Blood Pressure, samsung pay...) and now the health app is misleading by listing items that are not and never will work. Thank you. I think samsung is lacking android competition lately... At least in the west... Apple could not do stuff like this because the internet would be on the fence.

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

afiky — Sat, 05 Sep 2020 09:52:59 GMT

*****! I just bought MI body smart scale 2 as its listed on Samsung health application!
Please forward this to Samsung software designers ASAP, as I see many got fooled by this too!

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

Barbeta — Sat, 17 Oct 2020 18:05:46 GMT

This is a joke. Samsung, pls listen to your users!

Re: Feature Request: Directly sync Samsung health with Heath Matters and Mi Body Devices.

le0n_ — Thu, 22 Oct 2020 21:02:10 GMT

Hello everyone 👋

I also got Xiaomi Mi Scale because it's listed. Turns out it's not supported by Samsung and I don't know they lied to us and still not fixing their mistake.

The case with me is litte bit different. I am able to register it but can't sync properly. Usually says I'm 730 or 450kgs. That's obviously impossible. I try to give feedback to Samsung Support throughout Samsung Members and they forward me to Samsung Health Support. What they told me is to clean cache or reinstall the app. This didn't work o of course. I think they should remove the scale from the supported list.