tópico Re: Problem with some apps na Mobile Apps & Services

Problem with some apps

Issabelth — Mon, 13 Jul 2026 07:00:08 GMT

For a couple of weeks I've got a problem with some apps. I think it's been since the lastest One UI upgrade.

I tried reinstalling the app, restarting the Phone, optimize my apps with Galaxy App Booster. My app and One UI are the newest.

I've got Samsung S24 Ultra, One UI 8.5, Android 16.

Please help 😞

Re: Problem with some apps

Genuinely_artificial — Mon, 13 Jul 2026 09:29:37 GMT

Hello @Issabelth 👋 ..if you run your problem through Gemini you do get suggested solutions. I was a bit dubious to include them here mind you... 😊

Re: Problem with some apps

Tourbillon De La Vie — Mon, 13 Jul 2026 10:42:29 GMT

What apps

Re: Problem with some apps

JAMES4578 — Mon, 13 Jul 2026 10:47:53 GMT

Hi @Issabelth Welcome to the Samsung Community 😀

Can you give a bit more detail, for instance are the apps lagging/freezing or a bit slow. You have gone through some Troubleshooting. I would say ensure All apps are up date ,optimise in Device Care. Sometimes a soft Reset can help. Hold the Power and Volume Down Buttons simultaneously for around d 10 seconds until the Device Reboots.

Sometimes.there can be a conflict with 3rd party apps and if not problem in Safe Mode would pinpoint recent 3rd party apps which have been installed.

https://www.samsung.com/us/support/answer/ANS10003495/

Re: Problem with some apps

P0LLY — Mon, 13 Jul 2026 11:03:27 GMT

🙏😂😮

Re: Problem with some apps

hugmanloveshimself — Tue, 14 Jul 2026 09:20:04 GMT

+5

Wipe Cache Partition: Turn off your device, hold Volume Up + Power to enter Recovery Mode, select "Wipe cache partition" using volume keys, and confirm with Power. [1]Reset App Preferences: Go to Settings > Apps, tap the three-dot menu, and select Reset app preferences to reset permissions and default apps without deleting data. [1]Clear App Data/Cache: Navigate to Settings > Apps, select the specific problematic apps, and choose Storage > Clear cache and Clear data. [1, 2]Check App Compatibility: The app may not be optimized for the latest One UI/Android version; check the Google Play Store or contact the app developer for updates. [1, 2]

Re: Re: Problem with some apps

hugmanloveshimself — Tue, 14 Jul 2026 09:21:47 GMT

Why not I have just done it if it's going to help others then everyone is happy 😊

Re: Re: Re: Problem with some apps

Genuinely_artificial — Tue, 14 Jul 2026 09:38:51 GMT

..because sometimes the solutions aren't Samsung Members Community Forum 'friendly'... 😂 😬 😬 ..and NOT everyone is happy! 😮

Re: Re: Re: Re: Problem with some apps

hugmanloveshimself — Tue, 14 Jul 2026 09:38:52 GMT

If you don't edit it then it's fine I know you love an edit lol 😆 😂