https://eu.community.samsung.com/t5/mobile-apps-services/samsung-shared-album-ghost-storage/m-p/14568942#M55848 <P>Good evening and Welcome to the UK Community!</P> <P>Samsung’s storage sometimes fails to recalculate storage after large deletions, leaving “ghost data” that blocks uploads.</P> <P>As this is a user forum, this can be changed remotely to your device, but we have a few steps you can take to help you clear this up. First, we would advise clearing the cache data as follows:&nbsp;Settings → Apps → Gallery → Storage → Clear cache.</P> <P>Let us know how you get on!</P> Wed, 22 Apr 2026 18:15:56 GMT ChrisP88 2026-04-22T18:15:56Z https://eu.community.samsung.com/t5/mobile-apps-services/samsung-shared-album-ghost-storage/m-p/14568699#M55847 <P>Hello,</P><P>I am experiencing an issue with my shared family album in Samsung Gallery.</P><P>My storage usage shows 32.14 GB out of 32.21 GB as occupied, which prevents me from uploading new videos. I have deleted all content from the album and also emptied the cloud recycle bin. However, the album still shows 28.53 GB in use, even though the album is completely empty.</P><P>It appears the storage counter is not being updated correctly after deleting the files (ghost storage). I have attached a screenshot showing the storage breakdown.</P><P>Could you please correct the storage count on your end so the space is freed up?</P><P>Kind regards</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20260422_192731_Gallery.jpg" style="width: 409px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/3494490iB3066DDAF6EC56D9/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20260422_192731_Gallery.jpg" alt="Screenshot_20260422_192731_Gallery.jpg" /></span></P> Wed, 22 Apr 2026 17:33:09 GMT https://eu.community.samsung.com/t5/mobile-apps-services/samsung-shared-album-ghost-storage/m-p/14568699#M55847 RobKoppenaal 2026-04-22T17:33:09Z https://eu.community.samsung.com/t5/mobile-apps-services/samsung-shared-album-ghost-storage/m-p/14568942#M55848 <P>Good evening and Welcome to the UK Community!</P> <P>Samsung’s storage sometimes fails to recalculate storage after large deletions, leaving “ghost data” that blocks uploads.</P> <P>As this is a user forum, this can be changed remotely to your device, but we have a few steps you can take to help you clear this up. First, we would advise clearing the cache data as follows:&nbsp;Settings → Apps → Gallery → Storage → Clear cache.</P> <P>Let us know how you get on!</P> Wed, 22 Apr 2026 18:15:56 GMT https://eu.community.samsung.com/t5/mobile-apps-services/samsung-shared-album-ghost-storage/m-p/14568942#M55848 ChrisP88 2026-04-22T18:15:56Z