discussione Re: Re: Re: Re: Re: Android Auto - Connectivity troubleshoot guide in Mobile Apps & Services

Android Auto - Connectivity troubleshoot guide

Obsydian — Thu, 26 Mar 2026 13:29:52 GMT

I thought it would summarise the steps I have used over the past decade, save lots of repeat posts, and hopefully solve issues or signpost where to go.

CABLE AA (Android Auto) - Connectivity issues

1. CAR, delete the mobile and any other unused BT profiles, key off, lock the vehicle, wait a few minutes.

2. MOBILE, delete the car and any other unused BT profiles in your BT settings.

3. AA MOBILE, go into apps, find AA, clear data and cache, also check if any updates

4. CAR - Connect the mobile with the USB cable, after ignition is on, not before.

If these steps do not work, the likely issues are as follows

1. Try another quality USB cable to rule out cable issues

2. Try another mobile, again to rule out the device

3. Check the AA Community for known issues; new ones are cropping up regularly

4. Check your car system for any updates. Car manufacturers are a nightmare at such updates.

NOTE: All the steps are the same for AA Wireless (less the cable)

Re: Android Auto - Connectivity troubleshoot guide

George092 — Sun, 29 Mar 2026 15:25:21 GMT

I have tried those steps. Mine works but does not come up with the home screen which shows the split screen with Google maps and my music player. And now it has this on the screen as shown in the picture attached.

Re: Android Auto - Connectivity troubleshoot guide

HSmudge — Mon, 06 Apr 2026 23:32:09 GMT

There is no facility on S26, to clear cache / DATA on AA.

Re: Re: Android Auto - Connectivity troubleshoot guide

Obsydian — Tue, 07 Apr 2026 07:24:52 GMT

That looks like your head unit is confused and cant accommodate split screen.

Re: Re: Android Auto - Connectivity troubleshoot guide

Obsydian — Tue, 07 Apr 2026 07:25:59 GMT

It is under apps, AA, storage.

Re: Re: Re: Android Auto - Connectivity troubleshoot guide

HSmudge — Tue, 07 Apr 2026 07:50:49 GMT

The S26 doesn't have an app for AA it's in built

Re: Re: Re: Re: Android Auto - Connectivity troubleshoot guide

Obsydian — Tue, 07 Apr 2026 09:34:59 GMT

Its been that way for ages, but it should still show Android Auto under Apps, like my screenshot, every app even system apps are shown.

Re: Re: Re: Re: Android Auto - Connectivity troubleshoot guide

HSmudge — Tue, 07 Apr 2026 11:42:22 GMT

Blond moment

Re: Re: Re: Re: Re: Android Auto - Connectivity troubleshoot guide

HSmudge — Tue, 07 Apr 2026 12:16:21 GMT

Still didn't work.

Re: Re: Re: Re: Re: Android Auto - Connectivity troubleshoot guide

Obsydian — Tue, 07 Apr 2026 12:24:52 GMT

@GusB you are a S26U, can you check ✔️