topic Re: UI 8 ANDROID 16 issues. in Mobile Apps & Services

UI 8 ANDROID 16 issues.

Renssiem — Tue, 07 Oct 2025 17:46:09 GMT

Be careful when updating to ui8 make sure that before you do the update you have your side button enabled to power off your phone.

The issue I had was directly after the update where all the features are listed. After clicking more (which is the only option) the phone went to a completely black screen with and upside down green Android at the top left and only the back and accessibility buttons at the bottom which did not work and shouldn't have even been there as I have swipe enabled. Any app that would come in as a pop-up if I clicked it it would show the opening page to that app but stay frozen. I had to restart the phone to get rid of this issue.

Re: UI 8 ANDROID 16 issues.

Joeeye — Tue, 07 Oct 2025 18:01:30 GMT

You can force restart your device regardless of power button setting by long pressing the power and volume down for 10 seconds.

Re: UI 8 ANDROID 16 issues.

6485 — Wed, 08 Oct 2025 11:49:16 GMT

I had a few niggling things but seems to be working now especially the video now I can cut all the outdoors noise thats brilliant 👏

Re: UI 8 ANDROID 16 issues.

Piu5 — Tue, 21 Oct 2025 11:44:06 GMT

S23U can no longer use Samsung DEX with an external monitor. The GUI8 keeps crashing and the function has become totally unusable.

Re: UI 8 ANDROID 16 issues.

Adbru — Fri, 05 Dec 2025 09:50:07 GMT

A53.
After my wife ran the UI8 update the device no longer recognizes the sim card.
To say this is limiting is an understatment 😞

Device works on wifi but unable to use it as a phone for calls and texts.
Any ideas on a fix or how to rollback to UI7??

Re: UI 8 ANDROID 16 issues.

everesteverest — Fri, 12 Dec 2025 15:36:34 GMT

Both mine and partners phone no longer charges through bi directional cable. In fact if you plug into a power bank my phone will charge the power bank. Works OK with an older 'dumb' charger that is only one way. Must be the update as happened at same time on 2 identical galaxy s23 phones

Re: UI 8 ANDROID 16 issues.

Chaan758 — Sun, 18 Jan 2026 07:16:18 GMT

Just updated because I had to, and the screen lights up brightly on wake-up despite "Extra Dim" settings. This is super painful especially at night. How does one contact them to ask them to fix this bug. I have a A54 galaxy.

Re: UI 8 ANDROID 16 issues.

Squeaky84 — Mon, 23 Feb 2026 10:46:20 GMT

Same just happened to mine. Also wiped my phone memory in the apps. Got around the sim problem by having it opened completely but still have issues like notifications not appearing, the pull down menu not functioning. Can't access any of the normal functions through it. All this started a couple of days ago after a restart.