topic Re: Samsung health data transfer in Mobile Apps & Services

Samsung health data transfer

ineedhelp99 — Sat, 07 Feb 2026 20:35:25 GMT

I am trying to move the data in the samsung health app to another device (from a40 to a56).

I have followed the instructions and synched to the cloud from the old device and then installed the app and synched to the new device.

There is one set of data that is missing: the daily step count. The exercise data is visible so the synching is happening but not completely. I can only see the previous daily steps in the old phone.

How can I transfer the daily step count from the old phone to the new one?

Re: Samsung health data transfer

GoanGeek — Sat, 07 Feb 2026 21:01:30 GMT

Hi and Welcome.

If you have just done it maybe give it atleast 3 days to sync everything. 😊

Re: Samsung health data transfer

ineedhelp99 — Sun, 08 Feb 2026 21:39:35 GMT

Thanks for this but not a solution. I solved it myself by using smart switch backup of the app from the old phone and then restoring to new phone...fast and effective. Pity there is no support from Samsung...