Samsung A34 screen lock was already changed, please try again with the new lock

Ais26 — Fri, 23 Jan 2026 13:19:43 GMT

I recently performed a factory reset on my phone to use as a work device. They have a mail policy that I can't access my emails on my phone unless I have a pin or lock on my phone. I can only set none or swipe as the screen lock because when I try to add a pin or password or pattern it says "Screen lock was already changed, please try again with the new lock". I have tried factory resetting again, or locking my phone using the find my phone Samsung and Google sites but it didn't fix the issue. How can I set a pin for my phone so I can use it?! I've tried other pins or passwords as well and no luck. My phone is up to date on software updates.

Re: Samsung A34 screen lock was already changed, please try again with the new..

Star_girl — Fri, 23 Jan 2026 13:31:51 GMT

🤔

topic Samsung A34 screen lock was already changed, please try again with the new lock in Mobile Apps & Services

Samsung A34 screen lock was already changed, please try again with the new lock

Re: Samsung A34 screen lock was already changed, please try again with the new..