tema Re: Help!! en Mobile Apps & Services

Help!!

Thomastilly — Tue, 18 Nov 2025 12:10:42 GMT

Hi, sorry to repost this but I can't find the message, can someone please help!! How do I get rid of this s reen when a message comes through, it's only come on since my phone has had updates many thx

Re: Help!!

arianwen27 — Tue, 18 Nov 2025 12:20:12 GMT

You could swap to google messages? It's the replacement for samsung messages.

It shouldn't popup every time though. Make sure samsung messages is still set as the default app. Settings, apps, default apps

Re: Re: Help!!

Thomastilly — Tue, 18 Nov 2025 12:24:23 GMT

Thank you, I've tried that but it's still popping up when I get a text

Re: Re: Re: Help!!

arianwen27 — Tue, 18 Nov 2025 12:27:06 GMT

Try force stopping the app and clearing the cache of it.

In case you don't know how, open samsung messages, open the app switcher (left button at the bottom of your screen), press the icon at the top middle of the screen, press app info, press force stop at the bottom right, press storage, press clear cache. Open samsung messages and hopefully it worked

Re: Help!!

Thomastilly — Tue, 18 Nov 2025 12:27:56 GMT

Thanks il try that now 🙂

Re: Help!!

AnthonyPA — Tue, 18 Nov 2025 12:29:40 GMT

Its not an error. Its a prompt. Open Google messages and make Google your default messenger. Then you can use RCS chats and end to end encryption. Also if the message sent is from a different setting to yours this could also prompt. I think you have Samsung message as your default, change it to Google message and it should resolve this. Im not a tech expert lol. Im just reading from what Google has suggested to fix this issue.

Re: Help!!

lminvti — Tue, 18 Nov 2025 12:32:32 GMT

You can also try disabling google messages on your phone and turn off notifications.
Settings > apps > Google messages > notifications > toggle off allow notifications go back and disable Google messages.

Re: Help!!

Thomastilly — Tue, 18 Nov 2025 13:44:29 GMT

Thank you all for your help, it's very much appreciated