topic Re: Remap the maximal volume range of the soundbar through the app in Mobile Apps & Services

Remap the maximal volume range of the soundbar through the app

PezSound — Sat, 07 Sep 2024 18:05:29 GMT

Hello,

I recently got my hands on the new soundbar Q950A (HW-Q950AWWB-1011.1) and discovered that I can only use the volume range between 1-15. Increasing the volume beyond that level is too loud and could potentially damage my ears. I understand that the option of having a broader range of volume is necessary for different setups but for my standard setup, I find the current range of volume more than enough. I have tested the soundbar by connecting it to my phone and Mac using Bluetooth.

Dear Samsung development team, I believe that no one will use the volume above 30. Hence, could you add a feature to your app, which would help users to adjust the soundbar's range of volume or limit its maximum volume. As a parent, I am concerned about my kids playing with the volume control on the soundbar and I am worried that it may have a negative impact on their hearing.

It would be great if the app could help to remap the maximum volume level of the soundbar. This way, when I adjust the soundbar's volume to its highest level, let's say 100%, it would only reach 30% of the actual volume. This would enable me to have a more precise way of adjusting the volume. Because otherwise, we increasing the volume by 1%, the sound increases a lot.

Thank you.

#soundbar #Q950A #loud

Re: Remap the maximal volume range of the soundbar through the app

DrTG — Sat, 14 Dec 2024 03:43:25 GMT

I just bought Q990d and volume level 12 seems high enough. Level 15 is way too high.

Please help remap the levels. Sometimes level 11 seems a bit low and level 12 seems too high. High wish I had levels between 11 and 12!

I am now scared that we accidentally set the level too high and blast our ear drums. Please give me a was to limit volume ( or I am considering returning and getting a simple low rated sound bar)

Re: Remap the maximal volume range of the soundbar through the app

Krowang — Sat, 14 Dec 2024 23:30:45 GMT

+1 same issue here. It would be a huge win to remap the maximum volume level. Especially for applications that only use a slider (like Spotify, when casting), it's extremely hard to adjust the volume in a fine-grained manner in the 5-12 range.

Re: Remap the maximal volume range of the soundbar through the app

Straider — Sun, 29 Dec 2024 12:33:41 GMT

I agree, there needs to be a remap or at least a max treshold setting equal to Sonos-settings.

Re: Remap the maximal volume range of the soundbar through the app

Nielskool — Sat, 04 Jan 2025 03:52:01 GMT

Re: Remap the maximal volume range of the soundbar through the app

PeterSelie — Mon, 10 Feb 2025 10:59:29 GMT

How is this still an issue? The soundbar supports volume from 0 to 100, but anything above 15 is just unusable loud.. Adding a sound curve or implementing a different scale should not take years to implement into firmware..

Re: Remap the maximal volume range of the soundbar through the app

MMango — Fri, 28 Feb 2025 08:21:09 GMT

+1 At this moment, using Spotify Connect is dangerous. Volumes above 30-40 destroy hearing.

Re: Remap the maximal volume range of the soundbar through the app

Lexjos — Tue, 04 Mar 2025 17:20:55 GMT

+1 this needs to be implemented

Re: Remap the maximal volume range of the soundbar through the app

SoundPaul — Sat, 08 Mar 2025 09:22:35 GMT

HELLO SAMSUNG! Please implement this in the next firmware update. This is very needed! For us lvl8 is too quiet, lvl9 is WAY TOO LOUD. Very annoying.

Re: Remap the maximal volume range of the soundbar through the app

Gamer1001 — Mon, 21 Apr 2025 18:05:39 GMT

I would also like this. The volume is insane, and would be a reason to get something else.

Re: Remap the maximal volume range of the soundbar through the app

Rickpetrusmaria — Fri, 16 May 2025 09:52:25 GMT

Yes would really like to have this feature too. The volume range is way too loud. I would also like to set custom profiles to switch settings when watching tv or a bluray.

Re: Remap the maximal volume range of the soundbar through the app

azzab80 — Mon, 26 May 2025 04:40:52 GMT

Same issue here. Samsung S60D. Spotify connet volume way too loud

Re: Remap the maximal volume range of the soundbar through the app

emmtee1 — Sat, 16 Aug 2025 06:02:47 GMT

Same issue. Using ChromeCast/Spotify the volume is quickly set to volumes that are inappropriate for the room.

This ticket is similar: https://eu.community.samsung.com/t5/audio-video/add-max-volume-limit-lock-on-smart-things-app/m-p/11359982/thread-id/18376

Re: Remap the maximal volume range of the soundbar through the app

raunso — Fri, 26 Sep 2025 08:38:25 GMT

Same problem here with Spotify - why does Samsung not fix this issue?

Re: Remap the maximal volume range of the soundbar through the app

Evilpig — Sat, 27 Sep 2025 22:52:46 GMT

This is so bad, can't even up the volume without my apartment shaking from 15% to 20%. I set up a Home Assistant automation to turn it down if I ever go above 20, but it takes 2-5 seconds so not ideal.

Re: Remap the maximal volume range of the soundbar through the app

Dblanchet — Mon, 29 Sep 2025 15:55:23 GMT

This is a ridiculous problem to still have. As others pointed out it is very difficult to make small volume adjustments when the curve is so steep. It's impossible to believe anyone would use a level above 30. I'm also curious what would happen to this this soundbar if I actually turned it up to 50 💥

Re: Remap the maximal volume range of the soundbar through the app

SoundPaul — Tue, 30 Sep 2025 13:34:19 GMT

@Dblanchet Honestly not much. Yesterday we accidentally had it still turned up at 60 on YouTube from another (very quiet) source. It was very loud. I turned it down to 30 and the difference compared to 60 was next to nothing. It only got noticeable quieter at below 30. @samsung FIX THE VOLUME CURVE OF YOUR SOUNDBARS! PLEASE!

Re: Remap the maximal volume range of the soundbar through the app

Members_JFkkisn — Fri, 17 Oct 2025 09:43:36 GMT

Same problem here on my Q990D. It’s manifesting itself more now I’m using tidal connect and increasing the volume on the phone because each click of volume up on my iPhone I believe increases the volume by 5% which translates to increasing the volume by 5 on a scale of 1-100 but the difference between volume 11 and 16 is ridiculous. If the volume increase was more spread over the 1-100 volume range it wouldn’t be so much of an issue as an increase of 5 wouldn’t be such a huge increase in volume. I literally never use a volume over 20 as it’s far too loud which is ridiculous. Making the current volume increase between 1 and 20 happen over the range of say 1 to 60 instead would be a big improvement. Come on Samsung surely it can’t be that difficult?!

Re: Remap the maximal volume range of the soundbar through the app

Adolfp — Mon, 27 Oct 2025 08:28:20 GMT

Same Problem with the Q950T. That's ridiculous. You can only use 5% of the volume bar

Re: Remap the maximal volume range of the soundbar through the app

deconwheels — Fri, 14 Nov 2025 02:06:23 GMT

Same problem on the Q990F. Anything over 15 is way too loud. I'm afraid my kid is going to set the volume too high and blow out their eardrums, or the speaker. Samsung, please address this.