Thema "Re: Shared album photos disappeared" in Mobile Apps & Services

Shared album photos disappeared

Hayley 3 — Tue, 05 Jul 2022 11:45:45 GMT

Hi, I created a shared album but now when I go to view it all of my photos have disappeared and they are not in my gallery anymore. They are not in my trash/recycle bin please help!

Re: Shared album photos disappeared

AndrewL — Tue, 05 Jul 2022 16:11:29 GMT

@Hayley 3: Please can you confirm the model number and current Android version of the device you're using? In the meantime, please try heading to the Gallery app > Select the Albums tab > Tap the 3 dots in the top right > Hide or unhide albums, and check here to see if the images have found their way here. If not, close the Gallery, then swipe up from your Home Screen > Select the Samsung folder > My Files > Images, and check to see if the photos are intact in this location. It is also worth checking the Google folder > Photos, as the images may have automatically been backed up here.

Re: Shared album photos disappeared

Hayley 3 — Tue, 05 Jul 2022 18:25:41 GMT

Hi, I have an S20 FE. Thanks for your suggestions but still cannot find the album/photos

Re: Shared album photos disappeared

GingerFerry — Sat, 08 Nov 2025 07:04:37 GMT

Hi a shared album has been removed. For sensitive information how do I contact data controller?