sujet Re: Samsung Care dans Mobile Apps & Services

Samsung Care

Clopxy — Sat, 09 Aug 2025 00:14:47 GMT

So, I bought Samsung Care+ but on my Galaxy S25 Ultra it still says it's not covered. I have the receipt of the purchase and everything checks out so it should say my phone is covered. I'm kind of scared because it says 53 days left to sign up.

Re: Samsung Care

Busst81 — Sat, 09 Aug 2025 05:26:16 GMT

I'd give it 24hrs to activate and see what happens, if nothing happens take it back and find out what's going on. 53 days is still a long time, it will get sorted. Good luck

Re: Samsung Care

smiley — Sat, 09 Aug 2025 05:45:33 GMT

If you go to settings - about phone. Does it show as covered there ?

If not then perhaps it just needs a few days for processing.

Smiley

Re: Samsung Care

MisterW7 — Sat, 09 Aug 2025 07:58:52 GMT

Mine says the same but I only purchased the cover yesterday so I thought it just takes a day or so to register.

Re: Re: Samsung Care

GreaterGalaxyUK — Thu, 14 Aug 2025 10:43:32 GMT

Has it been updated?

Re: Re: Samsung Care

GreaterGalaxyUK — Thu, 14 Aug 2025 10:44:07 GMT

Will it still show something here even if it is a pay monthly purchase? I signed up today.

Re: Re: Re: Samsung Care

smiley — Thu, 14 Aug 2025 10:46:00 GMT

Yes it will. I always do pay monthly. It seems better option to me, unless the yearly is heavily discounted.

It may take a little while to become active on this page though.

Re: Re: Re: Samsung Care

MisterW7 — Thu, 14 Aug 2025 11:27:07 GMT

Yeah it's showing now.

Re: Re: Re: Re: Samsung Care

GreaterGalaxyUK — Thu, 14 Aug 2025 11:32:14 GMT

Thanks. Yes with the 3 month free offer, it works out roughly the same as a 2 year plan.

Re: Re: Re: Re: Re: Samsung Care

smiley — Thu, 14 Aug 2025 11:36:46 GMT

...and you never know when you might want to cancel.

For example I currently have two policies... s25u and fold 7. I am going through transition phase and will likely cancel the s25u ultra policy... perhaps it won't get much use now.

If I had paid a full 2 year policy, I believe you can get a pro rata cost back... but it is just more hassle.

Monthly means cancel when you need to. Often i see after one year, with the market value etc, that I cancel after 12m. That is if I even keep the phone for long enough.. I seem to feel compelled to change at every release at the moment 😂

Re: Re: Re: Re: Re: Re: Samsung Care

GreaterGalaxyUK — Thu, 14 Aug 2025 14:41:07 GMT

That's a good point about getting a new phone! Can it not be transferred to another phone? I am hoping to keep the Z Fold 7 until the Z Fold 8 at least hopefully. I checked external insurance and most are the same cost, or more than Samsung Care+.

Re: Re: Re: Re: Re: Re: Re: Samsung Care

smiley — Thu, 14 Aug 2025 15:15:31 GMT

Can't be transferred. I have discussed before. You can however cancel with a month notice. So if you buy a new one and trade your previous one, you have to cancel yourself.

I currently have 7.99 a month for s25u...and in 3months when it becomes chargeable I will also have 9.49 for the fold 7.

I don't usually go for the theft cover.

To be honest for peace of mind with an expensive phone it is worth the reassurance.

Re: Re: Re: Re: Re: Re: Re: Re: Samsung Care

GreaterGalaxyUK — Thu, 14 Aug 2025 15:55:26 GMT

Ah right thanks. You are right about having peace of mind! This is the first time ever that I have got extra insurance for a phone, something inside me kept telling me to get it for the Z Fold 7 and it feels good to have it. One more Q, can a price plan be upgraded/downgraded?