topic Re: Re: Suspicious email in Mobile Apps & Services

Suspicious email

joshua1658 — Sun, 22 Jun 2025 09:53:10 GMT

Anyone received anything from this email address before

SA.noreply@notice.samsung-mail.com

Stating that accounts that aren't used in 24mths will be deleted.

There is a link to Samsung accounts etc.

Just a bit strange as I have had no message from Samsung themselves on my account/members profile. Or no prior messages

(I didn't bother clicking any links just in case!)

Can anyone shed some light on this,

Or pass onto Samsung themselves in case it is a scam.

Re: Suspicious email

Piper123 — Sun, 22 Jun 2025 09:55:17 GMT

Hey there and welcome to the Samsung UK and EU Community Forum

Yes this is genuine and it's part of a notification from Samsung to all users.

Re: Re: Suspicious email

joshua1658 — Sun, 22 Jun 2025 10:02:14 GMT

Great!
Thank you!

Re: Suspicious email

Members_uA4M0rz — Tue, 24 Jun 2025 21:00:21 GMT

I have same problem

What i need to do i don't understand what they want really 😕

Re: Suspicious email

Members_uA4M0rz — Tue, 24 Jun 2025 21:04:06 GMT

Ok but what is the problems that they want to deleted my account 🤔 😒what exactly going one can someone explain please

Re: Re: Suspicious email

Piper123 — Tue, 24 Jun 2025 21:36:13 GMT

If an account hasn't been used in 2 years it will get deleted.

Multiple reasons....

1. Personal data security
2. GDPR
3. Cost of running huge data centres

To name a few

Re: Re: Suspicious email

miglee — Fri, 27 Jun 2025 04:28:04 GMT

Hello, I have gotten the same letter. But what if I have been using this phone and using samsung's internet website? What else do i need to do to prevent my account deleting?

Re: Suspicious email

EndrisAli — Sun, 26 Oct 2025 19:02:18 GMT