topic Re: Wifi in Mobile Apps & Services

Wifi

gracely — Wed, 16 Apr 2025 03:57:13 GMT

My wifi on my wifi is so slow to show up. At times it will not even shown. I always have to use my data if I want to do with something with wifi. What to do for the wifi not to be slow

Re: Wifi

Piper123 — Wed, 16 Apr 2025 06:44:41 GMT

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

If your WiFi is slow, you'll likely need to reach out to your broadband provider to see what is causing the issue.

Is this happening on all your devices or just your Samsung phone?

Re: Wifi

gracely — Wed, 16 Apr 2025 06:59:46 GMT

We have two storey houses. It happens also with the television in the room. If you are downstairs ,you will not have that problem. It only upstairs in the room that problem. is coming from.

Re: Re: Wifi

Piper123 — Wed, 16 Apr 2025 08:04:24 GMT

OK so it is a WiFi issue.

Some properties, especially older ones (I have a grade ii listed cottage) can have these issues.

You'll need to speak to your broadband provider as they may be able to offer you WiFi extenders or you can buy your own.

Either way there will be a cost.

Re: Wifi

gracely — Wed, 16 Apr 2025 08:07:42 GMT

What is the price for the wifi extenders

Re: Wifi

JAMES4578 — Wed, 16 Apr 2025 11:42:34 GMT

There are varying prices likely reflecting the quality, some examples here https://uk.pcmag.com/wireless-networking/89243/the-best-wireless-range-extenders

However I contact your provider first . Broadband suppliers should robust processes in place to ensure speed related issues are dealt with. Whilst the nature of the property is a factor they should help. https://www.ofcom.org.uk/phones-and-broadband/coverage-and-speeds/broadband-speeds/

Re: Wifi

gracely — Wed, 16 Apr 2025 10:56:33 GMT

Thank you so much for your effort