https://eu.community.samsung.com/t5/mobile-apps-services/remote-unlock-not-enabling/m-p/10966666#M42321 <P>Hi,</P><P>I'm trying to finish setting up Find My Mobile and I want to enable the remote unlock. When I switch the toggle and then enter my pin and press continue/done, it switches back to off and says "check network connection and try again." My WiFi and data are enabled and working fine. Does anyone have a solution for this?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20241028_220506_Find My Mobile.jpg" style="width: 1080px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/2551665i8F9403432E04782E/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20241028_220506_Find My Mobile.jpg" alt="Screenshot_20241028_220506_Find My Mobile.jpg" /></span></P><P>I have a Samsung Galaxy S10 Lite</P> Mon, 28 Oct 2024 22:07:21 GMT Hay24 2024-10-28T22:07:21Z https://eu.community.samsung.com/t5/mobile-apps-services/remote-unlock-not-enabling/m-p/10966666#M42321 <P>Hi,</P><P>I'm trying to finish setting up Find My Mobile and I want to enable the remote unlock. When I switch the toggle and then enter my pin and press continue/done, it switches back to off and says "check network connection and try again." My WiFi and data are enabled and working fine. Does anyone have a solution for this?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20241028_220506_Find My Mobile.jpg" style="width: 1080px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/2551665i8F9403432E04782E/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20241028_220506_Find My Mobile.jpg" alt="Screenshot_20241028_220506_Find My Mobile.jpg" /></span></P><P>I have a Samsung Galaxy S10 Lite</P> Mon, 28 Oct 2024 22:07:21 GMT https://eu.community.samsung.com/t5/mobile-apps-services/remote-unlock-not-enabling/m-p/10966666#M42321 Hay24 2024-10-28T22:07:21Z https://eu.community.samsung.com/t5/mobile-apps-services/remote-unlock-not-enabling/m-p/11284901#M43880 <P>I had the same issue and solved by updating the Find My Mobile app. Go to Settings, Apps, Samsung app settings and select Find My Mobile, then update it to the latest version.&nbsp;</P> Sat, 21 Dec 2024 18:11:39 GMT https://eu.community.samsung.com/t5/mobile-apps-services/remote-unlock-not-enabling/m-p/11284901#M43880 sophia16 2024-12-21T18:11:39Z https://eu.community.samsung.com/t5/mobile-apps-services/remote-unlock-not-enabling/m-p/13036658#M51444 <P>unlocking a05</P><P>&nbsp;</P> Mon, 18 Aug 2025 20:58:53 GMT https://eu.community.samsung.com/t5/mobile-apps-services/remote-unlock-not-enabling/m-p/13036658#M51444 Anonymous User 2025-08-18T20:58:53Z