topic Re: How to retrieve PenUp drafts from tablet? in Mobile Apps & Services

How to retrieve PenUp drafts from tablet?

David_A1 — Sat, 12 Oct 2024 20:02:38 GMT

We are running PenUp on a Samsung S9 FE+ tablet.

We need to change the primary user of the tablet, which means performing a factory reset. So I want to download our PenUp draft files from the device to save them.

My questions are:

1) What file type are the draft files?

2) Where are they stored and how can I access them? (do I have to use developer debugging mode - if so how?)

3) Is it possible that the files are actually .jpg or is that just an export format?

Thanks

David

Re: How to retrieve PenUp drafts from tablet?

Fiona26 — Sat, 12 Oct 2024 22:07:29 GMT

I have always lost my drafts in the penup app after a factory reset. However apparently there is a way through smartswitch to transfer penup drafts to an old device to a new one. So I'm now wondering if you can back up onto smartswitch via PC, then install onto the tablet after the factory reset. Again not sure if it's possible.
The only link I have found on the US forume about transferring penup drafts is this one. But this is to a new device from an old one, not just a factory reset. It's also actually asking how you sync drafts to more then one device.

https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Sync-drafts-in-Penup-between-2-Samsung-devices/td-p/2668392

Re: How to retrieve PenUp drafts from tablet?

David_A1 — Sun, 13 Oct 2024 17:57:34 GMT

Thanks Fiona, smartswitch is a very good suggestion and I will try it.