topic Apps not downloading in Mobile Apps & Services

Apps not downloading

Muiradhar — Tue, 01 Oct 2024 16:30:39 GMT

Since the last update, of OneUI 6.1 with the August patch on my Galaxy S23 Ultra, I can't update over 20 apps. Anyone with the same problem? Does anyone know how to fix it?

Re: Apps not downloading

Obsydian — Tue, 01 Oct 2024 16:52:34 GMT

Wow i thought it was just me, probably 5 apps for far, reported to Google nothing.

Re: Apps not downloading

Alexandr S23FE — Wed, 02 Oct 2024 08:54:34 GMT

Re: Apps not downloading

Obsydian — Thu, 03 Oct 2024 14:43:05 GMT

It seems to be getting worse, here is a good Samsung link which summarises better the fixes I found via Google, but even after all that the same issue.

Re: Re: Apps not downloading

Muiradhar — Thu, 03 Oct 2024 15:26:37 GMT

I gave up already. Can't download most of my app updates

Re: Apps not downloading

AndrewL — Thu, 03 Oct 2024 15:35:03 GMT

For those affected by this issue, please head to Settings > Device care > App protection > Tap the 3 dots in the top right > App protection settings > Toggle this feature off for around 5 seconds, then on again.

Alternatively, toggle off 'Auto scan when installing apps' to see if this helps. Credit to @Kruk for the suggestion in the thread below.

https://eu.community.samsung.com/t5/galaxy-s23-series/6-1-1-update-apps-now-not-updating-s23-ultra/td-p/10715306

Re: Apps not downloading

roberthil88 — Fri, 08 Nov 2024 06:38:14 GMT

Perfect, this works, thanks!! I have spent hours trying to find the fix with the Google Play angle.