topic Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6 in Mobile Apps & Services

Whatsapp mixes up Ringtone and Notification Tones after One UI 6

niraj12 — Fri, 24 Nov 2023 15:15:24 GMT

I have installed One UI 6 and then did a full factory reset without using backups. So its a completly fresh install.

When set to default, Whatsapp now play the default notification tone rather than the default ringtone for whatsapp calls.

Secondly, the notification tone follows the ringtone volume stream rather than the notifications volume stream.

I've contacted whatsapp support through the app but they are utterly useless.

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Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

keith30 — Fri, 24 Nov 2023 15:51:33 GMT

Just change it, if you don't like how it works now after updating

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

Sombody3 — Sat, 25 Nov 2023 08:13:36 GMT

WhatsApp runs through its own notification stream that is controlled by the app itself, to change it go to WhatsApp the click the three dots in the top right then settings then notifications, you can find what you need there.

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

niraj12 — Sun, 26 Nov 2023 23:00:14 GMT

Thanks but actually if you look carefully, the stream you talk about is actually the same as android's notification stream. Changing the setting in WhatsApp will change it within your android sound settings.

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

niraj12 — Sun, 26 Nov 2023 23:06:26 GMT

It can't be changed. WhatsApp calls now follow the notification volume

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

niraj12 — Mon, 04 Dec 2023 12:49:02 GMT

Has nobody else come across this issue? I've reinstalled the app but still no luck

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

niraj12 — Thu, 25 Apr 2024 09:59:32 GMT

This issue persists through One UI 6.1

This means that even if calls are allowed past Do not Disturb, whatsapp will not ring.

Further, Whatsapp calls default rintone is the notifcations tone repeated again and again

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

Vasya Pupkin — Sun, 23 Jun 2024 08:41:11 GMT

Is there anything I can do to make WhatsApp incoming call alert work normally instead of this ugly notification with repeating notification sound instead of ringtone?

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

niraj12 — Tue, 10 Sep 2024 14:50:51 GMT

I haven't found a solution and quite surprised no one else has noticed

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

Asyraaf Nazizul — Wed, 06 Nov 2024 12:19:05 GMT

Hye, have you find the solution for this problem?

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

Jide_25 — Thu, 27 Feb 2025 00:47:48 GMT

Navigate to Settings > Notifications > Advanced Settings > Enable the 'Manage notification categories for each app'

After that, go to the main Settings menu. Click on Apps, select WhatsApp > Notifications > Notification Categories > Select the message notification category so you can see the notification tone stream instead of ringtone stream.

Re: Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

niraj12 — Sun, 20 Apr 2025 16:48:48 GMT

Nope

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

lewisisonfire — Thu, 22 May 2025 09:07:51 GMT

Thank you, this worked for me. At first I long pressed the WhatsApp app to look at notifications after applying your fix, but then I noticed in the app itself I now had access to the Samsung notification tones instead of a list of all the ringtones.

Thank you for this.

Re: Whatsapp mixes up Ringtone and Notification Tones after One UI 6

pardhu1212 — Sun, 09 Nov 2025 11:39:03 GMT

Thank you, this worked for me.