tema Making a call en Mobile Apps & Services

Making a call

Blueray01 — Tue, 13 Aug 2024 06:31:14 GMT

Since last Wednesday I have been unable to make calls from my mobile to a specific landline number. I'm with 3 mobile and the landline is with virgin. I have tried ringing other numbers and the ones I've tried so far all go through and connect. What happens when I try to ring this specific number is the display says calling then after about 5 seconds a red message comes up saying call ended. As far as I can tell its not a network issue. The phone I have is a Samsung Galaxy and the phone I'm ringing is a Panasonic. I don't have any barred calls and looking on the landline it says caller "barred, memory empty". I've had a few conversations on line with 3 and a couple of shops and they all haven't been able to explain whats going on. I should point out that i can receive cslks from the number concerned. Is there anyone that can suggest what might be causing the problem as i'm/other family members are at the end of our tether!?

Re: Making a call

ben8998 — Tue, 13 Aug 2024 10:46:25 GMT

I'm having the same problem

Re: Making a call

keith30 — Tue, 13 Aug 2024 10:54:16 GMT

I'm with Virgin Media and I can tell you that they is a issue with the virgin phone service mainly effects trying to call any 3 network mobile numbers, it's been like that for a couple of weeks now, some calls are going though and some aren't best to contact your network provider

Re: Making a call

Alibongo54 — Wed, 14 Aug 2024 05:22:43 GMT

Yes it's a known problem with Virgin. Updates on the virgin media app, been over a month I think